
Critical Facility Operations Expert
3 days ago
Senior Critical Infrastructure Specialist
We are seeking a skilled Critical Infrastructure Specialist to join our team. Our data centers serve as the foundation for our software operations, meeting customer demands.
The selected candidate will be responsible for operating and maintaining critical systems in our data centers, ensuring high uptime, efficiency, and safety without disruption.
Main Responsibilities
- Perform hands-on maintenance tasks, including physical and administrative operations, service, and maintenance according to site processes and procedures.
- Complete work orders accurately and on time using an enterprise asset management system (EAM).
- Maintain technical expertise regarding data center infrastructure and operations. Successfully complete personnel qualification standards (PQS) training.
- Provide technical assistance and support as required.
- Respond promptly to data center facility emergencies using established procedures or emergency operating procedures.
- Regularly inspect equipment, buildings, safety routes, and grounds to check for abnormal or unsafe conditions or faults.
- Troubleshoot, evaluate, and recommend system upgrades.
- Order parts and supplies for maintenance and repairs.
- Work with vendors and contractors to ensure work meets agreed processes, procedures, and standards.
- Escalate issues to facility management appropriately and timely.
- Assist in scheduling and supervising vendors/subcontractors during equipment/systems maintenance and service.
- Provide recommendations for improvements to the operations and maintenance program on an ongoing basis.
Required Skills and Qualifications
- 5+ years of experience in electrical, HVAC, mechanical, controls, or other technical maintenance fields.
- Associate's degree in engineering plus 3+ years of experience or Bachelor's degree in a related field plus 2+ years of experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 5+ years of experience.
- Experience with performing physical activities required for operational tasks safely and effectively.
Benefits
- Competitive salary package.
- Award-winning benefits program.
- Ongoing training and development opportunities.
Others
- This role requires working on a shift schedule, which may include nights and holidays.
- Utilize computerized tooling in a control room environment to operate remote equipment, monitor system alerts, centralize communications, diagnose faults, and prioritize dispatching of resources.
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