WPH DIGITAL PTE. LTD. | Digital Consultant

17 hours ago


Singapore WPH DIGITAL PTE. LTD. Full time

Job Duties
Lead digital services in new business initiatives, including writing proposals, creating estimates and presentations, and actively participate in RFPs and pitches as needed.
Provide Solution Consulting to Customers and give intelligent responses.
Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with clients.
Manage client escalations and conflict resolution.
Develop and sustain strong working relationships with customers, management, development team, test, IT peers, and vendors.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Take ownership of client needs/requests and facilitate their completion.
Participate in key client meetings including status update meetings and presentation of project deliverables.
Deliver engaging, informative, well-organized presentations.
Maintain profitability of engagements in partnership with project management.
Qualifications & Skills
Minimum Degree in Information Technology, Computer Science, Digital Media, Communications, or a related degree.
At least 1 year of experience in handling and managing digital accounts and integrated digital projects.
Able to handle multiple tasks/projects simultaneously.
Customer-oriented person with excellent communication skills, both written and verbal.
Excellent at relationship building and interpersonal skills.
Ability to maintain poise, confidence, and professional disposition under high-pressure situations.
Candidates with no experience are welcome.
Fluent in English and Mandarin.
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