Foot Locker Assistant Store Manager

5 hours ago

Singapore Map Active Singapore Pte. Ltd. Full time

We are looking for Assistant Store Manager for our Foot Locker store at Vivo and PLQ Mall.

Join Our Team

Are you ready to work in an exciting, fast-paced environment where your love for sneakers and connecting with people comes to life? Picture yourself engaging in friendly conversations with customers about the latest sneaker trends, collaborating with passionate teammates, and celebrating team achievements. If this sounds like the workplace you've been looking for, keep reading

Responsibilities:

  • Drives Sales through 100% execution of the company's 'Customer Service Standards' and the 'Customer First Selling Behaviours' program.
  • Assists in ensuring that all team members are trained and are using the 'Customer First Selling Behaviours' to deliver sales goals.
  • Delivers sales goals according to the company standards and strategic plan.
  • Creates a warm and friendly shopping environment.
  • Uses selling techniques, as specified within our Selling Behaviours, with each customer to maximize sales.
  • Learns and uses current Sales Promotions, Product Knowledge, and features and benefits to maximize sales and customer service.
  • Prioritizes tasks; accomplishes tasks in a timely and accurate manner.
  • Processes customer purchases quickly and accurately at the POS (point of sale) register.
  • Assists in the recruiting and hiring of the best candidates available for hire.
  • Understands and can execute all Visual Merchandising programs 100% and on a timely basis.
  • Ensures that all team members have received Health & Safety training.
  • Ensures all weekly/monthly checks on Fire Alarm System, Emergency Lighting, and Fire Evacuation Drills are conducted per H&S guidelines and is documented.
  • Assists in maintaining proper store appearance and standards by cleaning, vacuuming, and straightening merchandise consistently. Additionally, assists in backroom maintenance.
  • Participates in receipt and placement of merchandise.
  • Responsible for timely progress and completion of all training material, taking on additional responsibilities as learning and skills increase.
  • Helps to ensure that entire team is receiving training on a consistent basis. Assists in the training of all team members on applicable training material.
  • Evaluates individual team members needs and adapts coaching style to ensure their development.
  • Leads by example, demonstrating ethical and trustworthy behavior.
  • Speaks clearly to customers and team members, adapting communication style to the situation and people involved.
  • Motivates team through a positive and energized atmosphere in store.
  • Coach and provide feedback to team members to develop their skills
  • Communicate in an open and candid manner and explain the "WHY" behind initiatives
  • Empower others by delegating tasks and influencing others to accomplish goals
  • Inspire others to do their work with willingness and enthusiasm
  • Promote team work by encouraging collaborative working relationships
  • Model professionalism and the company's core values; set the example for others to follow

Requirements:

  • Tertiary education graduates (1 year of experience in Retail is a plus)
  • At least 2 years of supervising role
  • Confident, good interpersonal and communication skills
  • Motivated to achieve great results
  • Initiates completion of tasks or activities with minimal supervision

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