Director, Operational Excellence

2 days ago


Singapore Health Sciences Authority Full time

Director, Operational Excellence - CSG Health Sciences Authority Health Sciences Authority is embarking on an exciting journey to transform our core mandates in blood services, healthcare regulations and forensic medicine and scientific services. We are seeking an exceptional leader to spearhead this transformation as our Director, Operational Excellence who will combine strategic thinking with strong execution capabilities. What you will be working on You will report directly to the CEO, focusing on driving strategic change initiatives while working in close partnership with subject matter experts across three business groups who will continue to maintain operational excellence in their respective domains. Strategic Initiatives Strategic Transformation of Blood Services: Lead the pioneering initiative to transform blood collection and banking services through strategic partnerships with private sector vendors; Architect new operating models that enhance service delivery while maintaining the highest standards of safety and quality; Design and implement innovative frameworks for vendor management and quality assurance; Drive digital transformation and process automation across blood banking operations. Regulatory Transformation Review: Steer the redesign of front-facing health regulatory operations, creating a one-stop health regulatory hub; Lead the integration of related regulatory functions currently distributed across different organisations; Drive potential merger and acquisition initiatives to optimise regulatory oversight; Develop innovative regulatory approaches that maintain robust safety standards while enhancing efficiency. Enhancing forensic scientific and forensic medicine operations: Develop and maintain standard operating procedures for evidence handling; Design and implement quality assurance protocols for forensic analyses and medical examinations; Establish clear protocols for handling public enquiries and requests related to forensic cases; Lead continuous improvement initiatives to identify and address inefficiencies. Key Responsibilities Provide Strategic Leadership: Drive transformational change across HSA's operations while ensuring business continuity; Provide direction to operations within and across business groups; Lead complex stakeholder management across public and private sector partners; Develop and execute strategies for successful public-private partnerships; Champion change management initiatives during organisational transformation. Delivering Operational Excellence: Optimise end-to-end operations; Establish clear performance metrics; Implement data-driven decision-making frameworks; Drive innovation and digital transformation initiatives. Developing Strong Partnership with Key Stakeholders: Build and manage strategic relationships with private sector partners; Lead negotiations for outsourcing initiatives and strategic partnerships; Align stakeholder interests across multiple organisations; Drive collaborative initiatives with healthcare institutions and industry partners. Who we are looking for Minimum 15 years of relevant experience, with at least 8 years in senior operational management roles within healthcare or related industries. Advanced degree in Healthcare Administration, Business Administration, or related field. Proven track record in managing large-scale healthcare projects and vendor relationships. Strong understanding of healthcare regulations, quality standards, and blood collection protocols. Demonstrated experience in change management and stakeholder engagement. You should be comfortable managing complexity, driving change across multiple stakeholders, and maintaining high standards while implementing innovative solutions. What we Offer Opportunity to lead transformational healthcare projects. Complex, challenging role with significant scope for innovation. Competitive remuneration package commensurate with experience. If the above opportunity excites you and you possess the qualities and competencies we are looking for, we want to hear from you #J-18808-Ljbffr



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