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Snr/Executive, Patient Billing Services

1 week ago


Singapore This is an IT support group Full time

Family Group: Administration Join our WH Patient Billing Services team We are looking for a dedicated individual to help enhance our billing and receipting processes, ensuring accurate and timely billing for our patients.
Key Responsibilities
Provide support to the billing and receipting team, ensuring timely and accurate generation of bills and claims, processing of payments, and reconciliations of financial postings.
Identify and resolve inconsistencies and errors in billing, troubleshooting system issues as they arise.
Conduct thorough end-to-end testing of system fixes in a staging environment prior to production deployment, developing a variety of scenarios to ensure comprehensive testing.
Collaborate with stakeholders from various departments on policy updates and hospital initiatives to ensure effective processes and system configurations.
Ensure adherence to Ministry guidelines and policies regarding different MOH financing schemes.
Extract and analyse large datasets for management reporting, offering insights and identifying opportunities for operational improvement.
Contribute to enhancing the efficiency of our billing and receipting operations.
Actively participate in organizational Improvement and IT projects.
Perform other duties as assigned by the Reporting Officer.
Job Requirements
A degree in Business, IT, or a related field, with a minimum of 2 years of relevant experience.
Strong organizational skills with the ability to prioritize tasks effectively.
Self-motivated, with a keen interest in learning and a strong analytical mindset.
Excellent communication and people management skills.
Customer-focused and service-oriented.
Proficiency in Microsoft Office applications.
Ability to work independently while proactively resolving problems in a dynamic environment.
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