Salesforce Business Analyst

2 weeks ago

Singapore Avensys Consulting Full time

Salesforce Business Analyst (Marketing Cloud)Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. Job Title: Salesforce Marketing Cloud Business Analyst Location: (Specify Location / Remote / Hybrid)Experience: 4–6 years Employment Type: (Full-time / Contract)About the Role: We are looking for a Salesforce Marketing Cloud (SFMC) Business Analyst with 4–6 years of experience to support marketing automation projects. The ideal candidate will gather requirements, design solutions, and ensure smooth implementation of SFMC campaigns, journeys, and integrations. Required Skills & Experience: 4–6 years of experience as a Business Analyst, preferably with Salesforce Marketing Cloud projects. Strong understanding of marketing automation, email campaigns, and CRM processes . Experience in creating user stories, process flows, and functional documentation . Knowledge of SQL, AMPscript, or SFMC scripting is a plus. Ability to work with cross-functional teams and manage multiple tasks. Key Responsibilities: Collaborate with stakeholders to gather and document business requirements for Salesforce Marketing Cloud projects. Analyze existing marketing processes and identify areas for improvement. Translate business requirements into functional specifications and user stories . Assist in designing campaigns, journeys, email templates, and automation workflows in SFMC. Work closely with developers, QA, and other teams to ensure proper implementation. Conduct testing and validation of SFMC solutions before deployment. Provide training and support to business users on SFMC functionalities. Stay updated on Salesforce Marketing Cloud best practices and new features . Preferred: Salesforce Certification (Marketing Cloud Administrator / Consultant) is a plus WHAT’S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. HOW TO APPLY To submit your application, please apply online or email your UPDATED CV to CONFIDENTIALITY Your interest will be treated with strict confidentiality. EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy #J-18808-Ljbffr

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