This is an IT support group | Cleaning Operation Executive
17 hours ago
Job Description
Responsibilities:
Oversee and manage all cleaning related activities at various customer sites, experienced in managing a large cleaning crew.
Manage and monitor site cleaning duties, coordinate work activities and operations including site inspection, sanitation, statutory compliance, and on-site safety, WSH policy and guidelines.
Responsible for the upkeep of equipment and machinery.
Track and order consumables and supplies.
Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery.
Recommend and execute operation plans to improve work processes and service quality.
Serve as liaison between Supervisors and Clients to meet quality service delivery.
Manage resources, work procedures, cleaning operations and attend to work incidents.
Compile, collate and analyze data and reports to enhance operational effectiveness and improve efficiency.
Plan and implement work schedule and manage manpower deployment.
Ensure clients and customers feedback are attended to promptly and meet or exceed their expectations.
Serve as a conduit between Management & Front-Line staff.
Assist in the hiring, onboarding, and training of new employees.
Perform quality, service, and safety audits.
Handle employees work concerns and issues.
Provide corrective action recommendations on areas that need improvement.
Maintain detailed records of periodical work done.
- Provide direct supervision to supervisors in maintaining cleanliness and sanitation of the assigned sites.
- Must be computer literate.
Minimum Requirements:
Candidate must have at least 2 years of working experience in the related field.
Required language(s): English, Chinese, Malay.
Required Skill(s): cleaning validation, customer service, environmental health, hygiene, inspection, operations management, machinery, team management, time management, supervisory experience, sanitation, teamwork.
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