Business Analyst, Customer Systems Branch, WPD Ministry of Manpower | Customer Service Closing today

About the RoleWe are looking for a skilled Business Analyst to work with us in managing Work Pass Systems. As a CSB BA, you will be responsible for identifying business needs, developing system changes, and ensuring that the implementation meets policy intent and new initiatives/process changes recommended by WPD's business transformation teams.The...

Key ResponsibilitiesAs a Business Analyst with CSB, you will be responsible for:Managing and prioritizing system changes with inputs from business stakeholders and customersEstablishing project frameworks and action plans, identifying working groups and responsibilities, planning for activities, and tracking progressWorking with vendors on possible IT...

Role OverviewThe Ministry Of Defence Of Singapore is seeking a highly skilled Manpower Communications Specialist to join our team. As a Manpower Communications Specialist, you will be responsible for developing and implementing communication strategies to enhance employee engagement and understanding of manpower policies.Main Responsibilities:Develop and...

What the role is: MOM’s Work Pass Division is developing the Work Pass Integrated System (WINS) that supports all work pass transactions. This is a large agile software development project that applies service design methods to create reliable, adaptive and simple services for MOM’s customers. We want to invite officers/applicants who are passionate...

**Ministry of Culture, Community and Youth (MCCY)**We are seeking a highly skilled and experienced professional to join our team as a Customer Service Operations Manager. This role is responsible for overseeing the call centre management, deploying ground ambassadors, and customer service operations to support the Culture Pass Unit.Key...

Job DescriptionWe are seeking a Business Systems Analyst with a primary focus on Deposit Products and Customer Onboarding. Our ideal candidate is proficient in both Assisted and Self-Service Onboarding channels, showcases deep understanding of branch operations, exhibits strong analytical skills, resilience, collaboration, and the ability to work...

This range is provided by Manpower Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Responsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Understands the customer and establishes...

Job OverviewAs a key member of the Customer Systems Branch (CSB), we are seeking an experienced Business Analyst to join our team in implementing work pass related initiatives. The successful candidate will be responsible for developing and maintaining efficient, effective, and responsive foreign manpower frameworks that meet the needs of the Singapore...

Roles & ResponsibilitiesResponsibilities:Experience System Analyst with a strong background in supporting branch teller system Participate in requirements gathering with Business Users and Business Analyst. Suggest alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes ...

Job OverviewWe are seeking a highly skilled Business Analyst to join our team at Manpower Staffing Services. As a key member of our organization, you will play a crucial role in supporting our business operations and driving growth through strategic decision-making.

About the ministryThe Ministry of Defence is committed to providing high-quality services to its customers, including service personnel who have been injured while serving their country.To achieve this goal, we are seeking a highly skilled and experienced professional to fill the role of Service Injury Claims Administrator.In this position, you will be...

About this opportunityWe have an exciting role for a highly skilled individual to join our team as a Ministry of Defence Injury Claims Specialist.In this position, you will be responsible for managing and processing injury claims from service personnel, ensuring that all claims are handled efficiently and effectively.The ideal candidate will possess strong...

**The Role:**This is an exciting opportunity to join the Ministry of Defence of Singapore as a key member of our safety team.Your Main Responsibilities Will Be:Leading the development of new safety policies and proceduresCollaborating with internal stakeholders to drive safety improvementsRepresenting the Ministry in external forums and discussions on safety...

What the role is: The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our Safe and Secure Best Home, we remain always constant and true to our core values of Honour and Unity. The INVEST Fund is a superannuation plan constituted under the laws...

Job Description:As a Customer Service Executive at LINK2 MANPOWER PTE. LTD., you will play a vital role in delivering exceptional airfreight service to our clients. Your key responsibilities will include handling inquiries, providing detailed information on rates and documentation requirements, coordinating shipments with internal departments, and ensuring...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service (Korean speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers (Sales, Operations, Dispute...

What The Role Is The Culture Pass Unit is a newly established inter-disciplinary department within the Ministry of Culture, Community, and Youth (MCCY). This department is tasked with leading a groundbreaking national initiative aimed at fostering cultural engagement and participation among a targeted demographic within our community. The goal of this...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service and Credit Operations (Japanese speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers...

The Ministry of Manpower's National Library Board is seeking a highly skilled data insights lead to drive our WSH data initiatives.As a WSH Data Insights Lead, you will work closely with internal and external stakeholders to develop and implement effective data analytics strategies.This position involves leading data analytics projects related to WSH and...

Roles & ResponsibilitiesKey ResponsibilitiesHandle inquiries and provide airfreight service details, rates, and documentation requirements. Coordinate shipments with internal departments for timely processing. Assist with bookings, pickups, and shipment tracking. Resolve customer issues professionally and promptly. Ensure compliance with airfreight...