Customer Success Associate

7 days ago

Singapore CXG Full time

We are growing We are currently looking to hire a Customer Success Associate for our office in Singapore where you will be based. Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 250 professionals from around the world, working together to serve more than 230 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world's most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast-paced environment and work closely with our team based in Singapore. In this position, you are responsible for coordination and management of several projects in development and recently deployed. Your daily tasks will involve administration, coordination, and a lot of problem-solving while providing day-to-day support to the Customer Success Manager to ensure smooth-running projects from start to finish. Your duties will also involve: Providing day-to-day support to Customer Success Manager (CSM) to ensure smooth-running projects from start to finish. Assisting CSM with proposal creation, quotations, contracts, invoices. Supporting our clients with information / data they need during the project. Handling and keeping the CSM platform up to date. Participating in client kickoff calls, presentations, and meetings. Working closely with our Operations team to ensure a smooth fieldwork. Coordinating with various internal teams. What you will bring along: This role requires an interest in the retail/luxury industry and customer experience. It also requires strong organization and good project management skills. You should also have the below: Degree in Administration, Business, Management, or related field At least 1-2 years of proven Project Management experience and/or Client Servicing, Retail and B2B Experience in a startup environment preferred Keen interest in Customer Experience Proficient in Microsoft office tools (Word, Excel, Powerpoint, Outlook, Teams)Fluent in English Excellent communication skills as you will have direct contact with the clients Excellent organizing skills to coordinate project activities and ability to multitask Being detail-oriented and organized in managing workflow and requests Being resourceful, proactive, having an open mind and flexibility towards problem-solving Ability to work with details and time-sensitive issues Ability to work in a global environment Ability to work as part of a team Time management Result oriented Client-service oriented If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: #J-18808-Ljbffr

  • Customer Success

    2 weeks ago

    Singapore MEMOVE PTE. LTD. Full time

    **Job Title: Customer Success & Growth Associate**: **Salary**:$2,500/month - Performance-based bonuses may be offered after probation. _ **About Us**: MeMove is a for-profit social enterprise on a mission to make mobility and income opportunities more accessible for all. We empower low-income individuals with affordable financing for e-bikes and mobility...

  • Associate Customer Success Manager

    2 weeks ago

    Singapore DoiT Full time

    Associate Customer Success Manager - Thai Speaking Join to apply for the Associate Customer Success Manager - Thai Speaking role at DoiT Location: Our Associate Customer Success Manager will be an integral part of our global Customer and Product Success team. This role is based remotely in Singapore . Who We Are DoiT is a global technology company that works...

  • Associate Customer Success Manager

    3 hours ago

    Singapore DoiT Full time $60,000 - $80,000 per year

    LocationOur Associate Customer Success Managerwill be an integral part of our global Customer and Product Success team. This role is based remotely in Singapore.Who We AreDoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human...

  • Sg Customer Success Associate

    1 week ago

    Singapore inline Apps Full time

    **About the Job** We are seeking a Customer Success Associate who will play a key role in supporting our Customer Success Managers (CSMs) and delivering exceptional service to our clients. In this role, you will assist CSMs with their daily workflows, ensuring they can provide an enhanced experience to our customers. This position offers direct exposure to...

  • Customer Success Associate

    1 week ago

    Singapore Datadog Full time

    As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume...

  • Customer Brand Success Associate

    1 week ago

    Singapore Home & Health Distributors Full time

    Company overview Home & Health Distributors is a leading importer and distributor of New Zealand products in Singapore. We focus on 100% natural products made by companies that are environmentally sustainable and socially responsible. Our customers include chain supermarkets, online retailers, café/restaurants, gourmet grocers, etc. Our exclusive brands are...

  • Customer & Brand Success Associate

    2 weeks ago

    Singapore HOME & HEALTH DISTRIBUTORS (PTE. LTD.) Full time

    **Company overview** Home & Health Distributors is a leading importer and distributor of New Zealand products in Singapore. We focus on 100% natural products made by companies that are environmentally sustainable and socially responsible. Our customers include chain supermarkets, online retailers, café/restaurants, gourmet grocers, etc. Our exclusive...

  • Associate Customer Success Manager, Thailand

    2 days ago

    Remote Singapore DoiT Full time $60,000 - $120,000 per year

    LocationOur Associate Customer Success Manager will be an integral part of our global Customer and Product Success team. This role is based remotely in Thailand. Who We AreDoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human...

  • Customer Success Associate

    2 weeks ago

    Singapore Carro Singapore Full time

    Industry - AutomotiveJob Function - Operations & SalesCity - SingaporeProvince - SingaporeCountry - SingaporePostal Code - 573972As part of the Customer Success Team, you are required to serve our customers, communicate and assist them in a polite & professional manner through face-to-face engagements. This involves but is not limited to, guiding our...

  • Customer Success Associate

    2 weeks ago

    Singapore Carro Full time

    As part of the Customer Success Team, you are required to serve our customers, communicate and assist them in a polite & professional manner through face-to-face engagements. This involves but is not limited to, guiding our customers through a step-by-step process on transfer of vehicle ownership through the LTA website, walking them through the process of...