Room Controller/Coordinator

3 days ago

Singapore Marina Bay Sands PTE. LTD. Full time

JOB SCOPE Job Responsibilities Responsible for forwarding and receiving of all information pertaining to the department Receive, record, and distribute various reports / information Prepare assignments for morning / evening room attendants Prepare Housekeepers daily reports To coordinate with GR's room controller for unassigned room, rush room and re assign room when needed Liaise with floor supervisor and manager for the rush room Liaise with floor supervisor, FO and facilities with regards to rooms that need to OTM due to defects Monitor number of VD turn VC Monitor discrepancies rooms and DO with VC status To monitor the completion of maximo and FCS request and advise supervisor to check and release the room Monitor FCS time out Receive, record, and transmit guest requests accurately Responsible for entering accurate room status into computer daily and investigate discrepancies Maintain and update administrative data Maintain key control Monitor lost property Maintain monthly attendance records Coordinate & follow up with Engineering department on all maintenance requests Relevant experience in hospitality environment Interact with all levels of Team Members Pleasant personality with excellent customer service attitude Well groomed & energetic English speaking Ability to work rotating shifts, during weekends and public holidays JOB REQUIREMENTS Minimum 1 year Housekeeping Operations experience Possess a good command of spoken and written English Able to give clear instructions over the phone Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work Minimum secondary school graduate

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