Operations Support Specialist, New Business
2 weeks ago
PURPOSE Support the growth of individual life business through efficient processing and issuance of new business applications. This includes good quality of processing within agreed targeted service turnaround time, complying to all risk control mechanisms. Promote the image of the company by delivering an excellent customer experience such that it is seen as a competitive advantage for FWD. KEY ACCOUNTAIBILITIES Support and manage new business administration for both IFA and D2C channel Ensure all customer due diligence check are conducted for both individual and corporate clients for IFA channel Manage new business workflow ensuring requirements are promptly routed to respective stakeholders for action (i.e. underwriting, compliance, IT)Manage department's mailbox(es)Defect management including identification, oversight, reporting, management, resolution Active communication with distribution teams including follow up on outstanding requirements and medical reports with customers, intermediaries, and medical clinics/hospitals to expedite policy inception. Perform premium receipting, when required. Making medical appointment on behalf of intermediaries if required. Handle contract issuance, preparation of policy documents and arrangement for despatch if required. Manage customers' and intermediaries' feedback and escalate where necessary; collaborate with various stakeholders to achieve fair outcomes according to the complaint resolution process. Be able to identify gaps and champion improvements in the current processes, and workflow. Support ad hoc tasks, user acceptance testing, and other projects assigned. Compliant with relevant regulations, FWD policies and our standard operating procedures (SOP). QUALIFICATIONS / EXPERIENCE Diploma holder / post-graduate At least 3 years of experience in insurance operations, preferably with relevant experience in new business Preferably Certified in M8, M5, M9KNOWLEDGE, SKILLS & ABILITY Positive and customer driven work attitude. Able to work independently in a dynamic environment Good verbal (particularly on and written communication skills. Ability to multi-tasks Work as part of a team. Meticulous and diligent Good understanding of life insurance Proficiency in MS Office skills and generally tech-savvy #J-18808-Ljbffr
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Operations Support Specialist, New Business
1 week ago
Singapore FWD Insurance Full timeOperations Support Specialist, New Business (1 Year Contract)Support the growth of individual life business through efficient processing and issuance of new business applications. Deliver an excellent customer experience to enhance FWD's competitive advantage. Key Accountabilities Manage new business administration for IFA and D2C channels. Conduct customer...
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Operations Support Specialist, New Business
2 weeks ago
Singapore FWD Group Management Holdings Limited Full timeOperations Support Specialist, New Business (1 Year Contract) page is loaded## Operations Support Specialist, New Business (1 Year Contract)locations: Singapore - Suntec Tower 4time type: Full timeposted on: Posted Todayjob requisition id: JR- **About FWD Group**FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately...
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New Business Operations Specialist
2 weeks ago
Singapore FWD Group Management Holdings Limited Full timeA leading insurance company in Singapore seeks an Operations Support Specialist for a 1 Year Contract to support and manage new business administration. Responsibilities include conducting customer due diligence, managing workflows, and ensuring excellent customer experience. Ideal candidates should have at least 3 years in insurance operations and a...
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Singapore FWD Insurance Full timeA leading insurance firm in Singapore is looking for an Operations Support Specialist on a 1-year contract. The role involves managing new business administration, conducting customer due diligence, and ensuring efficient processing of applications. Candidates should have at least 3 years of insurance operations experience and be proficient in MS Office....
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2nd Line Support Analyst
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Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
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Business Support Specialist
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Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time**Job Summary** The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This role requires a proactive and detail-oriented individual with strong communication and organizational...
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Business Support Specialist
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Singapore Hays Full timeJob Title Admin Executive ( open to fresh grads) - AWS + VB Occupation Administrative Executive Job Description & Requirements Your new company You will be working in a leading manufacturer company based in United States and they are looking for a business support specialist to support their business. Your new role Reporting to the Office manager, your...
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Remote New Business Growth Specialist
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Singapore One X Group Full timeA dynamic technology consulting firm in Singapore is seeking a New Business Development Specialist. This full-time remote position involves developing innovative lead generation strategies, prospecting clients, and collaborating with the leadership team to enhance sales. The ideal candidate will possess strong analytical skills, experience in digital...
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Business Support Specialist
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Business Support Specialist
1 week ago
Singapore Tokyo Electron Singapore Pte Ltd Full timeWe are seeking an experienced Business Support Specialist to join our dynamic team. The ideal candidate will be responsible for supporting the division in reviewing, analysing, and improving business systems and processes. What you will be doing: Review, evaluate and identify operational objectives by understanding the overall business operation (analysing...
