Mandarin CX Specialist — Cruise Line Support

About the Role A privately-held high growth telecommunications firm based in the United States, is looking to add a Mandarin-speaking Customer Support Associate who will support Mandarin-speaking customers during U.S. business hours. This is a full-time (40+ hours) remote opportunity to work for a U.S. business that’s experiencing rapid growth. The company...

**Main Responsibilities**: - Provide customer service to walk in, phone in, text in and live chat customer - Provide Insight recommendation to customers - Prepare quotation for enquiry including air ticket, tour, cruise and insurance - In charge of operations include booking and confirmation, and issue voucher **Experience & Skills**: - Computer skills...

About the role Aveson Travel is seeking an experienced Cruise Executive to join our team in the Orchard Central region. This full-time position is a fantastic opportunity to contribute to the strategic growth of our cruise travel business and deliver exceptional customer experiences. What you'll be doing Providing expert advice and recommendations on cruise...

Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

**Job Summary**: Responsible for leading the cruise sales team, achieving sales targets, and conducting training to enhance team performance and product knowledge. **Key Responsibilities**: - Lead and coach the cruise sales team to meet and exceed sales targets. - Manage and support end-to-end bookings, including upselling add-ons such as flights & Hotel...

**What the role is** - Your role is to grow cruise tourism to promote cruises out of Singapore, realising Singapore’s vision to establish Singapore as a leading cruise hub. A core industry of Singapore tourism, Cruise has been growing at a strong pace, especially with the global resumption of cruises. The work we do to pursue business and grow the cruise...

Your role is to grow cruise tourism to promote cruises out of Singapore, realising Singapore’s vision to establish Singapore as a leading cruise hub. A core industry of Singapore tourism, Cruise has been growing at a strong pace, especially with the global resumption of cruises. The work we do to pursue business and grow the cruise industry is critical,...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...

The role will serve as a strategic driver of innovation, transformation, and organisational excellence at Singapore Cruise Centre (SCC). Reporting directly to VP (Operations) with a dotted line to CEO, the incumbent will oversee high-impact projects that span across all departments — shaping operational strategies, driving innovation, enhancing process...