Support Technician
2 days ago
Purpose of job: We are seeking a CRM Support Technician to manage and handle support tickets raised by business users. The ideal candidate should: 1) have good communication skills 2) efficient at resolving user issues 3) be good at tracking and following up on old issues 4) willing to learn and understand the system better Accountabilities, responsibilities and main duties: Job responsibilities Level 1 Support for our MS Dynamic CRM Manage support tickets in our ticketing system Troubleshoot user issues and provide workarounds for known issues Escalate complex issues to Level 2 Support or Vendors Track escalated tickets and follow up with users to close tickets within SLA Developing and running daily /weekly scripts to clean data in CRM Generating Advanced Find reports for users Any other ad-hoc duties assigned Technical requirements: Experience in MS Dynamics CRM Experience in .Net, C#, and SQL scripts Experience with MS PowerAutomate is preferred Basic experience using development tools like Postman & GitHub is preferred Basic experience with Web Servers like IIS and Nginx is preferred Basic experience with JavaScript, jQuery, HTML & CSS is preferred Snapshots of our ideal candidate: Possesses minimum Diploma in IT or Computer Science 1 year work experience (fresh graduates are welcome to apply too)Strong analytical and problem-solving skills Able to work with in a team and individually Possess a can-do attitude and takes initiative for changes Have a customer centric attitude to help resolve problems promptly Able to work under stress and stringent timelines Willing to learn and move up to L2 support eventually #J-18808-Ljbffr
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IT Support Technician
1 week ago
Singapore TECHCOM ENGINEERING PTE. LTD. Full timeProven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician - Installation, configuration, and troubleshooting - Knowledge in network system security - Liaise with vendors on new IT purchase and implementation - Excellent problem-solving and communication skills - Any other ad hoc tasks assigned by supervisor
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IT Support Technician
1 day ago
Singapore TECHCOM ENGINEERING PTE. LTD. Full timeProven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician Installation, configuration, and troubleshooting Knowledge in network system security Liaise with vendors on new IT purchase and implementation Excellent problem-solving and communication skills Any other ad hoc tasks assigned by supervisor
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IT Support Technician
7 days ago
Singapore TECHCOM ENGINEERING PTE. LTD. Full timeProven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician - Installation, configuration, and troubleshooting - Knowledge in network system security - Liaise with vendors on new IT purchase and implementation - Excellent problem-solving and communication skills - Any other ad hoc tasks assigned by supervisor **...
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IT Support Technician
2 days ago
Singapore Cultivar Staffing & Search Full timeOverview Our client is a leading provider of efficient errand services in Singapore, including document delivery, shopping assistance, and food delivery for both residents and businesses. They are seeking an IT Support Technician to maintain IT systems, resolve technical issues, and ensure smooth operations. Role Overview As a IT Support Technician you will...
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IT SUPPORT TECHNICIAN
2 days ago
Singapore SUNTECH SECURITY PTE. LTD. Full timeProven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician Good understanding of computer system mobile devices, mobile applications and other tech products Installation, configuration, and troubleshooting Knowledge in network system security Liaise with vendors on new IT purchase and implementation Excellent...
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IT Support Technician
7 days ago
Singapore Decathlon Singapore Full timeDecathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup. **Responsibilities**: - Provide technical support (onsite and offsite) for our retail...
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IT Support Technician
1 week ago
Singapore DECOR WORLD SERVICES PTE. LTD. Full timeWe are looking for an IT Support Technician for our Singapore subsidiary, to provide excellent technical support to our customers. In a very dynamic and innovative environment, you will be able to work with the latest technologies, learn and propose ideas to improve the technical stack of the company. - Manage the internal IT system - Ensure end user service...
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IT Support Technician
1 day ago
Singapore HEXACON CONSTRUCTION PTE LTD Full time**Job Description**: - provide adhoc technical support on daily basis ; - see through the implementation of custom mobile app ; - set up and maintenance of servers ; - procurement and recording of company IT assets ; - diagnose and troubleshoot technical issues Job Requirements - Proven work experience as a Technical Support Engineer, Desktop Support...
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IT Support Technician
4 days ago
Singapore Options Technology Ltd. Full timeIT Support Technician Location : Singapore Salary : Competitive Join our team of expert engineers in the Options Support Team!Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options' future growth and success. We want to hear from candidates that are...
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IT Support Technician
2 weeks ago
Singapore Techcom Engineering Pte. Ltd Full timeDescription Qualifications Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician Good understanding of computer systems, mobile devices, mobile applications and other tech products Installation, configuration, and troubleshooting Knowledge in network system security Liaise with vendors on new IT purchase...
