Contact Center Interpreter

2 days ago

Singapore EPS CONSULTANTS PTE LTD Full time

Looking to transform your bilingual abilities into a meaningful career? Join a world-leading customer experience solutions provider and help bridge communication gaps in critical sectors such as healthcare, government, finance, and emergency services - while you enjoy the flexibility of working from home100% Work from Home (Singapore-based)Work Schedule: 9-hour rotating shift pattern. Shifts will begin at 3:00am, 4:00am, or 5:00am (Singapore Time), extending into the morning (depending on roster) to support US market 5 days/week, 2 rotational rest days Base salary up to S$5,000 per month (excluding monthly incentive)Professional training will be provided Key Scope Provide accurate real-time interpretation between English and Cantonese for individuals with language barriers Handle telephone and/or video calls on-demand across a wide range of industries including healthcare, insurance, law enforcement, and emergency services Deliver professional, culturally sensitive, and objective interpretation Apply appropriate industry terminology and procedures across diverse call types. The ideal candidate should be/have Proficient in English, with bilingual skills in Cantonese , enabling smooth communication with Hong Kong external customers is required Those with prior call centre / translation experience would be highly considered Applicant without direct experience but with strong linguistic proficiency in English and Cantonese, are welcome to apply Strong listening, retention, and note-taking skills to ensure high accuracy Ability to remain neutral, professional, and objective at all times Capable of quickly building personal credibility while following client instructions closely Able to explain cultural nuances when necessary to avoid miscommunication #J-18808-Ljbffr

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