CUSTOMER SERVICE OFFICER

Duties and responsibilities Response promptly to telephone and email enquiries about product ranges to support customer needs. Process sales quotation, sales orders, and delivery orders accurately and on time to facilitate smooth order fulfilment. Review contracts including Sales Agreements, Sales Blanket Orders, and Customer Purchase Orders to ensure...

Job Summary We are looking for a customer-focused and proactive Customer Service Officer to support the School Head in the daily operations of the school. This role combines customer service, sales and marketing, enrolment administration, cashier duties, and general school operations. The ideal candidate is organised, enjoys interacting with people, and...

Job Summary You will provide customer service support for maid agencies, communicating effectively with clients and colleagues to ensure smooth operations and customer satisfaction. Responsibilities Communicate clearly and professionally with clients and team members to address inquiries and provide assistance Demonstrate commitment and reliability by...

Job Description Attend to inbound and outbound calls/emails and update cases in the system Handle clients' feedback and liaise with backend support to resolve issues Follow up with internal and external parties to ensure smooth closure of cases Provide timely feedback to clients on collection, discrepancies and payments Manage Car Queue System and keep front...

Company Overview A licensed Money Lender in Singapore, the client leads in providing personal loans and offers a comprehensive remuneration package for dynamic individuals to join their team. Job Summary Join as a Customer Service Officer to support client interactions and contribute to a positive customer experience in a fast-paced lending environment. ...

Responsibilities You will be responsible for processing reports, attending to queries and disputes for walk-in consumers as well as phone queries. Requirements Minimum Diploma 1 to 2 years of customer service experience Good spoken and written English Excellent interpersonal and communication skills Able to work independently and effectively under...

Job Description & Requirements Respond to customer requests, complaints and inquiries via phone, email, CRM system and other sources professionally and in a timely manner. Provide client information about the services and obtain details of complaints. Keep records of customer interactions and transactions, recording details and enquiries, complaints and...

What You’ll Do Respond to customer inquiries by phone, email, and live chat regarding bookings, schedules, shipments, and deliveries Track shipments or trips in real time and provide accurate status updates to customers Resolve issues such as delays, damaged goods, lost items, missed pickups, and billing disputes Coordinate with dispatchers, drivers, and...

U Aesthetics is looking for a friendly, organised and service-orientedCustomer Service Officer to join our growing team. Job Responsibilities Welcome and assist customers Manage appointments and bookings Respond to customer enquiries via WhatsApp Handle payments and daily front desk duties Coordinate appointments with therapists Follow up with customers...