Manager, Solutions Architect
2 weeks ago
WHAT YOU'LL DO The One-Time Services division is committed to customer value realization during crucial points in their lifecycle as their Braze adoption and strategic requirements evolve and grow. Our goal is to facilitate smooth activation of all contracted Braze entitlements, accelerate time-to-value, and ensure an outstanding customer experience delivered by our Braze subject matter experts and partners. We champion a collaboration and development mindset to propel Braze's continuous growth and our people's ongoing skills and career progression. As the Manager for our Solutions Architects in APAC, you will spend your time supporting the people development of Solutions Architects & driving progression of the integrations function focused on the work conducted by those resources. You and your team will provide exemplary customer experience, supporting our customers at crucial points in their lifecycle to achieve their goals with Braze. Team & Function Management: Be a present leader, managing a team of 3-7 Solution Architects, including hiring, nurturing and coaching, and maintaining employee satisfaction Drive functional development (pricing and packaging, operational delivery, client facing workshops and deliverables) on behalf of the Solutions Architect stakeholder group Represent the Solution Architects within One-Time Services leadership forums Be responsible for your team achieving their KPIs - ACV activated and CSAT Guide your team in managing their clients throughout their integration lifecycle and be a point of escalation for clients in your team's portfolio Monitor your team's book of business to identify risks and opportunities, taking action or escalating as appropriate Manage inbound and outbound pipeline for your team and resource allocation Work closely with internal stakeholders at Braze to design and develop efficient integration and onboarding processes and working practices Collaborate with Customer Onboarding leadership stakeholders Support and design tools that will enhance the efficiency of customer onboarding WHO YOU ARE Bachelor's degree in a technical subject area or business field 5+ years relevant experience in a related area, for example: implementation expert, solutions architect, business analyst, support specialist or client success professional 2+ years of people management experience Strong technical domain knowledge in two or more of the following areas: SaaS, Marketing, Mobile, APIs or Programming Understanding and/or experience of project management methodologies Strong understanding of employee engagement and management skills Exceptional communicator with strong influencing skills and a knack for building relationships Excellent written and verbal communication skills, complemented by strong follow-up abilities A collaborative team player who thrives in working with both internal and external stakeholders, including executives and technical resources You are a problem solver, with a high level of intellectual curiosity You see opportunity and growth in learning more about what you do and how it impacts others
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Solution Architect
1 week ago
Singapore Finergic Solutions Pte Ltd Full timeRoles & Responsibilities **About Finergic**: Finergic Solutions is a boutique consulting firm providing advisory and technology services to our Banking clients. **Role**: We are looking for a talented and motivated individual for the role of **Solution Architect** to be part of our competency centre in Singapore. We are specialized in Core Banking...
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Solution Architect
1 week ago
Singapore Epergne Solutions Full timeEpergne Solutions is looking for Solutions Architect - Data & AI **DESCRIPTION** **Responsibilities**: **Solution Design**:Collaborate with cross-functional teams to gather requirements, design end-to - end data analytics solutions, and create architectural diagrams and documentation. **AWS Expertise**: Leverage your extensive knowledge of AWS services...
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Solution Architect
2 weeks ago
Singapore ASIACLOUD SOLUTIONS PRIVATE LIMITED Full time**Job Summary**: We are seeking a highly skilled Solution Architect with deep expertise in multi-cloud architecture (Azure, AWS, GCP), DevOps, infrastructure automation, and network engineering. This role involves leading the design and implementation of secure, scalable, and cost-effective cloud and infrastructure solutions, while collaborating with...
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Salesforce Solution Architect
1 week ago
Singapore K2 PARTNERING SOLUTIONS PTE. LTD. Full time**Role Overview**: **Key Responsibilities**: - Collaborate with stakeholders to understand business needs and translate them into technical solutions within the Salesforce ecosystem. - Design scalable and efficient Salesforce architectures, ensuring alignment with industry best practices and organizational goals. - Lead the end-to-end implementation of...
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Solution Architect
1 week ago
Singapore Cognizioni IT Solutions LLC Full time $120,000 - $162,000 per yearRole : Solution ArchitectLocation : SingaporeFull TimeDescription:Job Description· Responsible for the end-to-end architecture for a system and ensures the detailed design and development is aligned with the Enterprise Architecture of the Customer.· Translate business requirements, including application resiliency requirements, into application...
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Cloud Solution Architect
1 week ago
Singapore Cloudcraftz Solutions Full time**Responsibilities**: - Full responsibility of the Presale cycle from technical perspective - Deliver top-notch design and architecture documents to our customers and build POCs for customers (hands-on). - Build and control training plans for customers, towards new technologies required for future projects Required Experience - Min 5 years experience in...
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Cloud Solution Architect
2 weeks ago
Singapore TRINITY HR SOLUTIONS PTE. LTD. Full time• Must have at least 5+ years of experience in AWS Solution architecture with around 10+ years of software development experience. • Strong technical background in cloud computing including designing modern technology stacks, including micro services, containers and distributed systems. • Extensive working knowledge of cloud technologies, including...
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Cloud Solution Architect
5 days ago
Singapore TRINITY HR SOLUTIONS PTE. LTD. Full timeMust have at least 5+ years of experience in AWS Solution architecture with around 10+ years of software development experience. Strong technical background in cloud computing including designing modern technology stacks, including micro services, containers and distributed systems. Extensive working knowledge of cloud technologies, including Amazon Web...
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Solution Architect
1 week ago
Singapore INC HR SOLUTIONS PTE. LTD. Full time**Who we are** We’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to...
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Manager, Solutions Architect
1 week ago
Singapore MasterCard Full time**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
