ALWAYSHIRED PTE. LTD. | Operations Manager
3 weeks ago
Benefits:
Salary: Up to $7,500 basic + AWS + Performance Bonus
Annual Leave: up to 18 days.
Working Hours: 5-day workweek, 8:30 AM to 6:00 PM.
Location: Alps Ave
Responsibilities:
Lead and manage
3PL logistics operations , including warehousing, transportation, and inventory management, to meet key performance indicators such as order accuracy, turn-around time, safety compliance, and productivity goals.
Oversee day-to-day
3PL service delivery , ensuring efficient operations, timely order fulfillment, and alignment with customer requirements and service level agreements (SLAs).
Monitor and optimize
operational costs
by negotiating contracts with vendors, managing contractors, and identifying cost-saving opportunities while maintaining high service standards.
Develop and implement
logistics solutions
to improve warehousing, inventory control, and transportation processes for maximum efficiency and profitability.
Foster strong relationships with
clients
by providing regular updates, addressing operational challenges, and ensuring customer satisfaction.
Oversee
regulatory compliance , including customs requirements, safety protocols, and operational procedures, ensuring adherence to local and international logistics standards.
Collaborate with internal departments, including sales, IT, and engineering teams, to support new client onboarding, conduct operational tours, and deliver process improvements.
Develop and manage a high-performing operations team by driving recruitment, training, and staff development initiatives to enhance team capabilities.
Prepare and deliver
regular management reports
on operational performance, revenue, costs, and key productivity metrics.
Requirements:
Degree in
Engineering, Logistics Management, Industrial Engineering , Business, or equivalent (Diploma holders with relevant experience will also be considered).
At least
10 years of experience , with a minimum of
5 years
in the logistics industry, specifically in
3PL operations
management.
Proven expertise in managing
3PL warehousing, transportation, and inventory processes
for a diverse client base.
Strong understanding of
operational cost management , vendor negotiations, and contractor relationships.
Experience in ensuring
regulatory compliance
related to customs, safety, and logistics operations.
Excellent communication and relationship management skills to build and maintain client partnerships.
Strategic thinker with a
track record of process improvements
and operational optimization.
Strong written and oral communication skills, with the ability to generate clear operational reports.
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
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