Technical Implementation Specialist

5 days ago

Singapore AltiusTech Health IT Solutions LLP Full time

As a Technical Implementation Specialist, you will be an integral part of the highly skilled Middle East, Africa, and Turkey Implementation team, with the primary objective of ensuring successful implementations and fostering positive customer experiences.Your key responsibilities will revolve around overseeing the entire implementation process, encompassing planning, installation, go-live phases, and seamlessly transitioning to the support department. You will be entrusted with analyzing and troubleshooting technical issues, conducting risk assessments throughout project delivery, and offering technical guidance and assistance to the Application and Testing teams.Furthermore, you will play a pivotal role in formulating and upholding implementation best practices, documenting procedures, defining standards, and configuring settings to streamline processes. Acting as the main technical liaison with customers during the implementation phase, your focus will be on enhancing the customer experience to guarantee smooth delivery and installation of solutions.Being part of the 24/7 on-call support program, you will be expected to provide technical expertise round the clock. The ideal candidate should possess a minimum of 3-5 years of experience in a technical role at a server-side level, such as software solution implementation, 2nd or 3rd line support, or similar positions. A degree in computer science/engineering or equivalent education/experience is required, along with proficiency in Oracle programming languages (PL/SQL developer) or other database systems, familiarity with Microsoft Server Operating Systems, and experience in operational environments adhering to SLAs. Demonstrated proficiency in comprehending applications, network environments, and web technologies is highly valued.This is a full-time position with benefits including health insurance, internet reimbursement, paid time off, and provident fund. The application process will include questions regarding your current and expected CTC, notice period, and availability for offline/in-office interviews. The work location is in person.,
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