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Technical Implementation Specialist

3 weeks ago

Singapore beBeeImplementation Full time $90,000 - $120,000
Job Overview

We are seeking a skilled Implementation Engineer to join our team. As an Implementation Engineer, you will be responsible for ensuring that client solution requirements are met in line with Service Level Agreements (SLA). Your primary goal will be to resolve client issues and provide high-quality support.

Key Responsibilities:
  • Perform configurations, action installations, and attend to break/fix events.
  • Take ownership of larger portions of an installation, break/fix incidents at a low to medium level of complexity.
  • Respond to escalated client requests and support client applications to a first-line resolution.
  • Escalate complex problems to relevant third parties.
Requirements:
  • Basic understanding and appreciation of technical design and business principles.
  • Demonstrate fundamental project management and administration ability.
  • Display customer engagement skills.
  • Demonstrate relevant domain specialist knowledge.
Benefits:

As an Implementation Engineer, you will have the opportunity to work on a variety of projects and develop your skills in technical implementation engineering. You will also be part of a dynamic team that values collaboration and innovation.

About Us:

Our company is a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success.