Guest Experience Expert

1 week ago

Singapore W Hotels Full time

Guest Experience Expert (Call Center Executive)Job Number: Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374Schedule: Full Time Position Type: Non-Management Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet;

  • Guest Experience Expert

    19 hours ago

    Singapore Marriott International Full time $30,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationW Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    2 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25075890 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    7 days ago

    Singapore Marriott International Full time $35,000 - $55,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

  • Guest Experience Expert

    18 hours ago

    Singapore Marriott International Full time $3,500 - $6,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSingapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJOB POSITION SUMMARYA key position which is instrumental in delivering seamless experience to our external and...

  • Guest Experience Expert

    7 days ago

    Singapore Marriott International Full time $30,000 - $60,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSingapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJOB SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Guest Experience Expert, Front Office

    2 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25023972 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    2 weeks ago

    Singapore W Hotels Full time

    Position Summary Our jobs aren't just about giving guests a smooth check‐in and check‐out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs...

  • Guest Experience Expert

    1 week ago

    Singapore St. Regis Hotels & Resorts Full time

    Description Guest Experience Expert (Front Office)– St. Regis Hotels & Resorts Job Number: Job Category: Rooms & Guest Services Operations Location: The St. Regis Singapore, 29 Tanglin Road, Singapore, Schedule: Full Time Position Type: Non-Management Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Hospitality...

  • Guest Experience Expert

    1 week ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25150226 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    6 days ago

    Singapore W Hotels Full time

    Guest Experience Expert (Front Desk Executive)Position: Guest Experience Expert (Front Desk Executive)Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374Schedule: Full Time Job Number: Our jobs aren't just about giving guests a smooth check‐in and check‐out. Instead, we want to build a memorable and unique...