Guest Experience Expert

2 days ago

Singapore St. Regis Hotels & Resorts Full time

Description Guest Experience Expert (Front Office)– St. Regis Hotels & Resorts Job Number: Job Category: Rooms & Guest Services Operations Location: The St. Regis Singapore, 29 Tanglin Road, Singapore, Schedule: Full Time Position Type: Non-Management Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Hospitality Position Summary Our Guest Experience Experts go beyond smooth check‐in and check‐out. They build a memorable, unique experience that guides guests through their entire stay. They are empowered to move about their space and do what needs to be done – whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights. They make transactions feel like part of the experience. No matter what position you are in, success requires creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional appearance, uniform, and communications. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‐on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‐discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. #J-18808-Ljbffr Industry Other Category Management & Operations Sub Category Operations & Business Administration

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