Assistant director of catering sales

3 weeks ago


Singapore Capella Full time

Position OverviewThe Assistant Director of Catering Sales is responsible for the wedding and social events sales efforts by means of initiation and development of quality leads to ensure growth of wedding and social events sales. The individual provides our guests with specialized and personalized service for wedding and social events guests, ensuring a smooth transition from Pre-Sales to Post Event Phase through efficient coordination and communication.The RoleSales ActivitiesMaximize sales and upselling/cross-selling opportunities through soliciting new wedding and social events accounts.Conduct site inspections.Prepare and present sales contracts to clients for Wedding & Social Events.Prepare BEO accurately and ensure it is distributed to all relevant departments.Attend food tasting sessions and follow up with guests on their preferences and feedback, updating the Culinary team accordingly.Welcome couples, planners, or organizers before the start of their event and introduce them to the Banquet Team.Collaborate and communicate with relevant departments to meet guests' requirements.Ensure a high level of customer satisfaction is achieved through professionalism in all aspects of event delivery.Timely and accurate preparation of Internal Reports and Billing.Meet or exceed individual and group catering sales targets set by management.Lead participation in relevant industry events for networking and lead generation.Prepare department reports.Manage TeamSupervise and support the Wedding and Social Events Team.Present sales reports and recommendations for management updates and decision-making.Be involved in the career progression and succession planning of team members.Talent ProfileDiploma in Hospitality Management.Minimum 8 years of working experience in Catering & Conference Services for an upscale property.Prior experience in managing a team.#J-18808-Ljbffr



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