EUC Lead

3 days ago

Singapore APAR TECHNOLOGIES PTE. LTD. Full time
Job Description
Key Responsibilities and Key performance indicators
  • 8-10+ years of experience in IT, with at least 5 years in Intune and EUC management.
  • Strong expertise in managing Windows and Mac devices in hybrid and cloud environments.
  • In-depth knowledge of Azure AD, Microsoft 365, and other Microsoft ecosystem tools.
  • Experience with scripting and automation (e.g., PowerShell, Bash, Python).
  • Familiarity with EUC tools and platforms like Jamf for Mac device management.
  • Solid understanding of security frameworks and compliance standards.
  • Microsoft Intune Management:
  • Act as the primary owner for Microsoft Intune, managing its implementation, configuration, and optimization.
  • Design and enforce policies for device compliance, security, and conditional access for Windows, Mac, and mobile devices.
  • Oversee app lifecycle management, including deployment, updates, and retirement.
  • EUC Leadership:
  • Lead the EUC team to deliver high-quality end-user device management services across the organization.
  • Define and implement strategies to enhance user productivity and experience while maintaining security and compliance.
  • Collaborate with IT, security, and operations teams to align EUC solutions with organizational goals.
  • Endpoint Lifecycle Management:
  • Manage the full lifecycle of endpoints, including provisioning, patching, monitoring, and decommissioning.
  • Leverage automation tools and scripts (e.g., PowerShell) to streamline endpoint management processes.
  • Ensure seamless device onboarding for both Windows and Mac environments.
  • Security and Compliance:
  • Implement and manage security baselines, encryption, and data protection policies for all endpoints.
  • Ensure compliance with industry standards such as GDPR, ISO, and other relevant regulations.
  • Conduct regular audits and vulnerability assessments for endpoint devices.
  • Continuous Improvement:
  • Stay updated on the latest developments in Intune, EUC technologies, and device management trends.
  • Proactively identify opportunities to enhance the performance, reliability, and security of EUC solutions.
  • Lead efforts to modernize the EUC environment, including adopting zero-trust principles and cloud-based solutions.
  • Team Leadership and Support:
  • Provide mentorship and guidance to EUC team members, fostering a culture of innovation and collaboration.
  • Act as the escalation point for complex technical issues related to Intune and EUC.
  • Develop and maintain comprehensive documentation, including architecture diagrams, processes, and user guides.

EA Number: 11C4879

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