Hr benefits ops

6 days ago


Singapore MCI Career Services Pte Ltd Full time

Summary
HR Shared Services
Benefit and L&D Ops
Perm Staff Benefits (AWS + Performance Bonus)
Great career stability
Job Responsibilities
Lead and coach a team of specialists to achieve desired levels of performance and quality for seamless delivery of daily Benefits and L&D operational matters.
Oversee the insurance claims processing to ensure the claims are timely processed by insurer.
Manage benefits related administration such as Long Service Awards and handling of medical claims for key stakeholders.
Act as an advisor and provide guidance to the team for related escalations or issues that arise.
Support monthly Divisional Service Level Agreement (SLA) statistical reporting to effectively present trends and team performance indicators and assist in other ad-hoc statistics report where applicable.
Drive process improvements and system enhancements within the team for efficiency and effectiveness and ensure compliance with relevant local employment regulations and company policies.
Job Requirements
Degree in Human Resource or Business-related discipline
More than 6 years of HR experience with a minimum of 3 years relevant to benefits and/or L&D operations
Understanding of HR benefits practices and employment laws and regulations
Strong interpersonal and communication skills to build strong relationships with stakeholders
Supervisory experience is preferred
Proficient in MS Office (Word, Excel, Power Point) and knowledge of Success Factors will be an advantage
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of processing and administration relating to this job application.
We regret to inform that only shortlisted candidates would be notified.
Chua Pei Jie Emily
Registration Number: R24125061
EA Licence No: 06 C2859 (MCI Career Services Pte Ltd)#J-18808-Ljbffr


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