
Application Service Delivery Manager
2 days ago
We are seeking a highly motivated and seasoned IT professional with extensive experience in leading IT Development and Application Support (ASM) teams in an outsourced delivery environment within the Banking, Financial Services, and Insurance (BFSI)domain. The ideal candidate will be responsible for defining and implementing delivery processes, overseeing people management, planning work activities, and ensuring efficient execution across a large delivery organization. This role is critical in driving delivery excellence , customer satisfaction , and P&L performance . Key Responsibilities: Lead and manage large development and support teams (100+ FTEs) across onsite-offshore models. Establish and standardize operating procedures , team structures, and work allocation. Ensure adherence to ITIL processes and drive productivity through efficiency improvement levers. Maintain and improve service quality , addressing and resolving client service issues proactively. Effectively manage fixed-price engagements , with clear control over scope, budget, and timelines. Leverage strong technical acumen to guide and support delivery teams across technologies. Provide domain leadership across BFSI areas including Retail Banking and Payments. Engage with senior client stakeholders , acting as a trusted advisor and delivery partner. Participate in RFP and bid processes , providing delivery expertise during due diligence and solutioning. Collaborate with pre-sales and sales teams to support new business opportunities from a delivery perspective. Manage P&L ownership of the customer
-
Manager, IT Service Delivery, ETS
2 weeks ago
Singapore Delivery Hero Full time $80,000 - $120,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Project Manager/ Service Delivery Manager
3 days ago
Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: Project Manager/ Service Delivery Manager (Applications)NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary...
-
IT Application Service Delivery Director
2 weeks ago
Singapore Rapsys Technologies Full timeYou Will: 1. Strategic Leadership: - Align service delivery objectives with business goals and ensure the delivery of high-quality, scalable, and innovative solutions. - Drive the adoption of AI and data-driven technologies to enhance business processes and customer experiences. 2. Service Delivery Management: - Ensure adherence to best practices in...
-
Area Manager
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity **About the job**: This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. **Must be available to work weekends and at different locations in Singapore. Hours may...
-
Customer Service
1 week ago
Singapore L D S DELIVERY SERVICE Full time1 year exp **Roles & Responsibilities** **1) Customer Service** - Liaise with customers and the operation team. - communicate and arrange the jobs orders. - Upkeep and perform system regularly. **2) Administration** - computer literate. - Prepare debtors listing and send reminders for late payment. - Perform ad-hoc duties assigned by Supervisor. -...
-
Delivery Driver
1 week ago
Singapore ALI DELIVERY SERVICES PTE. LTD. Full time**Delivery Driver Job Description Template** We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order...
-
Application Delivery Manager
4 weeks ago
Singapore CAREERALLY PTE. LTD. Full timeRoles & Responsibilities Good career progression Near MRT Attractive BonusesJob Description:Lead end-to-end technical delivery and change management, ensuring on-time, within-scope delivery that meets business and compliance needs. Define and enforce technical standards, best practices, and quality assurance processes including SIT, UAT, performance, and...
-
Singapore OCBC (Singapore) Full time $90,000 - $120,000 per year*WHO WE ARE:* As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of...
-
IT Service Delivery Manager
3 days ago
Singapore CERTIS GROUP - GHR Full timeAbout the Role: We are seeking a dynamic and results-driven IT Service Delivery Manager to join our GTO Operations team. In this key role, you will be responsible for ensuring the efficient and effective delivery of IT services across the organisation. You will work closely with internal stakeholders, external vendors, and cross-functional teams to ensure IT...
-
IT Service Delivery Manager
7 days ago
Singapore CERTIS GROUP - GHR Full timeAbout the Role: We are seeking a dynamic and results-driven IT Service Delivery Manager to join our GTO Operations team. In this key role, you will be responsible for ensuring the efficient and effective delivery of IT services across the organisation. You will work closely with internal stakeholders, external vendors, and cross-functional teams to ensure...