User operations manager
3 weeks ago
Department: Operations, Strategy & Project Management Company Description POWERING CRYPTO WITH DATA Coin Market Cap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, Coin Market Cap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users. Pulling data from multiple exchanges and combining our robust research allows us to provide the most realistic representation of each cryptocurrency. As we grow, we will continue to provide access to our data wherever, whenever, and however is most helpful to our users. CREATING AN OPEN WORLD Our mission is to be the world’s authority on cryptocurrency data. We believe in an open and decentralized world, where we play a pivotal role in powering decisions and insights to drive greater understanding and adoption of cryptocurrencies. We want to achieve this mission with people who truly believe in the value and potential of empowering individuals. Job Description The Role As our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brianstorm strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully improve key practices. The key focus is on bringing insights to different teams for user growth, user conversion and improving the overall customer experience. You will be showing the ability to showcase excellent leadership, problem solving in ambiguity, project and process management, and communication skills across cross-functional stakeholders. You would also show the ability to influence business decisions through quantitative and qualitative analysis that continually drive optimization of product, processes, and user experience. Responsibilities Strategic planning: Identify issues or gaps, analyze and come up with creative ideas to address issues. Data-driven: Develop critical insights by analyzing datasets, connecting the dots, and to unlock opportunities for improvement to achieve business goals. Coordination: Design and launch large cross-functional processes and coordinate across stakeholders as needed to ensure the right resourcing, execution and communications are in place to deliver meaningful results. Operation: Design effective process, research for effective operational tools and be the one to execute daily operation tasks. Manages all day-to-day activities associated with the overall success and growth of assigned programs. Cost-effective: Plan a reasonable budget for any operation related spendings and always seek for better solutions which fit the company’s best interests. Evaluate: Form a continuous improvement cycle to further iterate the strategy and move closer to the business goals. Qualifications Past experience in data analytics, business analytics, strategic planning, and/or user operation 3-5 years of working experience in fast growing industry, experience in the crypto industry is a plus Excellent English communication and composition skills (written and verbal) - ability to compose a grammatically correct, concise, and accurately written documents Exceptional problem-solving, project management, and analytical skills Additional Information Working at Coin Market Cap Do something meaningful; Be a part of the future of finance technology and the leadingcompany in the industry Fast moving, challenging and unique business problems International work environment, flat organization, flexible working hours Great career development opportunities in a growing company Possibility for relocation and international transfers mid-career #J-18808-Ljbffr
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User operations manager
3 weeks ago
Singapore BNB Chain Full timeCompany Description POWERING CRYPTO WITH DATA Coin Market Cap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, Coin Market Cap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users. Pulling data from multiple...
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User operations manager
3 weeks ago
Singapore BNB Chain Full timeCompany Description POWERING CRYPTO WITH DATA Coin Market Cap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, Coin Market Cap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users. Pulling data from multiple...
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Innovative User Experience Specialist
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Innovative User Experience Specialist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.About the RoleThis is an exciting opportunity for a talented UX/UI Designer to drive innovation and creativity in shaping exceptional user experiences. The successful candidate will collaborate closely with our design and...
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IT System Operations Manager
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeAbout the RoleWe are seeking an experienced IT System Operations Manager to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.As a key member of our IT team, you will be responsible for ensuring the smooth operation of our critical application systems. This includes managing system maintenance, vendor relationships, and user access, as well as...
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Singapore User Experience Researchers Pte Ltd Full timeUse the business process requirements to drive the detailed design and implementation of application and technical architecture components. Configure, build and test the application or technical architecture components. Work with other developers, designers, and architects to make sure that the configuration and custom components meet application...
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IT Operations Manager
1 week ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Procurement Specialist to join our Technology Business Management (TBM) Unit at USER EXPERIENCE RESEARCHERS PTE. LTD.This role will support vendor management and procurement processes, ensuring alignment with organisational goals and compliance with procurement standards.ResponsibilitiesVendor Engagement:...
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User operations specialist
2 months ago
Singapore Coinhako Full timeWe are looking for motivated individuals who are passionate about the crypto space to join our team as an User Operations Specialist . What you'll be doing: Respond to user’s queries and resolve issues accurately and promptly through both online and offline support. Provide appropriate and relevant responses to local regulators and/or authorities....
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BNB Chain | User Operations Manager
2 days ago
Singapore BNB Chain Full timeCompany Description POWERING CRYPTO WITH DATA CoinMarketCap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, CoinMarketCap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users. Pulling data from multiple exchanges...
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BNB Chain | User Operations Manager
2 days ago
Singapore BNB Chain Full timeCompany Description POWERING CRYPTO WITH DATA CoinMarketCap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, CoinMarketCap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users. Pulling data from multiple exchanges...
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Operation Support Lead
1 month ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryAs an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system...
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Singapore User Experience Researchers Pte Ltd Full timeUse the business process requirements to drive the detailed design and implementation of application and technical architecture components. Configure, build and test the application or technical architecture components. Work with other developers, designers, and architects to make sure that the configuration and custom components meet application...
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Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeWe are seeking an experienced Ecommerce Solution Architect to lead the development and implementation of seamless commerce solutions on the Dynamics 365 Commerce platform. The ideal candidate will have a strong technical background in Microsoft Dynamics 365 Commerce (or AX Retail) and excellent communication skills to collaborate with stakeholders,...
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IT Operations Specialist
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewThe IT Operations Specialist position is available at USER EXPERIENCE RESEARCHERS PTE. LTD., a dynamic organisation in the field of technology. This role is ideal for individuals with experience in vendor management, procurement, and IT operations.Salary: $80,000 - $110,000 per annum, based on qualifications and experience.About the JobIn this...
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Tech Operations Specialist
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob Title: Tech Operations SpecialistAt USER EXPERIENCE RESEARCHERS PTE. LTD., we are seeking a highly skilled Tech Operations Specialist to join our Technology Business Management (TBM) Unit.The successful candidate will be responsible for supporting vendor management and procurement processes, ensuring alignment with organisational goals and compliance...
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Senior manager, user operations
1 month ago
Singapore Klook Travel Technology Limited Full timeAbout Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality...
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IT Project Manager
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewUSER EXPERIENCE RESEARCHERS PTE. LTD. is seeking an experienced IT Project Manager to lead our team in managing multiple projects from initiation to completion. As a seasoned professional with at least 12 years of experience in developing, implementing, and maintaining IT systems, you will be responsible for determining project goals, developing...
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User growth operation specialist
3 weeks ago
Singapore Binance Full timeBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities to...
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Strategic Business Operations Specialist
1 week ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Strategic Business Operations Specialist to join our team at USER EXPERIENCE RESEARCHERS PTE. LTD.Salary Estimate: $80,000 - $110,000 per annumAbout the RoleThe Strategic Business Operations Specialist will be responsible for managing requirements and functional solution aspects of systems and all interconnectivity...
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IT Systems Manager
2 weeks ago
Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full timeEstimated salary: SGD 120,000 per annumAbout the RoleWe are seeking an experienced IT Systems Manager to lead our technical teams in managing and maintaining critical application systems. As a key member of our technology department, you will be responsible for overseeing system maintenance, managing vendors and contractors, and ensuring smooth system...
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Singapore Coin Market Cap Ltd Full timeDepartment: Operations, Strategy & Project Management Company Description POWERING CRYPTO WITH DATA CoinMarketCap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, CoinMarketCap brings the most up-to-date market capitalizations, pricing, and cryptocurrency...
