Call Centre Officer

1 day ago

Singapore WILSON PARKING (SINGAPORE) PTE. LTD. Full time

Roles & Responsibilities Responsibilities: Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry Identify and escalate any carpark issue. Provide information to customers for any carparks enquiries like pricing, availability etc Research, identify and resolve customer complaints by understanding the root of the problem Monitoring of carpark entrance / exit condition via CCTV cameras Ad hoc duties assigned by superior and managers Requirements: Must be able to perform shift duties Basic computer knowledge Able to multi-tasks and work in an intense environment No experience are welcome to apply as training will be provided Potential to be promoted to Team Leader position within 6 to 9 months based on excellent performance. Tell employers what skills you have Customer Service SkillsCoachingInformation TechnologyCCTVProject ManagementIntercomCustomer SatisfactionStatisticsTeam LeaderCustomer ServiceSchedulingPricingCustomer Service ExperienceCall Center

  • Call Centre Admin Officer

    2 weeks ago

    Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

  • Call Centre Officer

    3 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Call Customer Service Exp**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

  • Call Centre Officer

    3 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

  • Call Centre Officer

    2 weeks ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

  • Call Centre Officer

    1 week ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service / hospitality experience - Good communications and interpersonal skills -...

  • Call Centre Officer

    3 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service / Hospitality Exp**: - **5 Days (Including Weekends)** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer service oriented -...

  • Call Centre Supervisor

    3 weeks ago

    singapore Connect Centre PL Full time

    Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

  • Call Centre Officer

    7 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (Able to work on weekend)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all customers - Any other...

  • Call Centre Officer

    2 weeks ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    **Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD (Near to MRT)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all...

  • Customer Call Centre Officer

    2 weeks ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Call Centre - No Exp Are Welcome To Apply - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in...