
Boutique Manager
7 days ago
Overview
Join to apply for the
Boutique Manager
role at
Longines Watch Co. Francillon Ltd.
Job posting status: 1 day ago. Join to apply for the
Boutique Manager
role at
Longines Watch Co. Francillon Ltd.
About The Brand: Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.
Job Description: We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.
Mission and Responsibilities:
Leading the team to achieve sales targets and operational objectives
Achieving sales target by identifying customers’ need, recommending the right product and closing the sale
Provide support, Track sales target achievement, motivate team into towards achievement of the sales
Establish and maintain strong, effective relationships with the team and HQ departments
Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
Lead team to meet compliance on processes and perform inventory check according to procedures
Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
Managed customer complaints and report to Management
Ensure that boutique is maintained in accordance to guidelines
Ensure that watches are merchandise in accordance to guidelines
Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
Ensure all sales and stock reports, customers service documents are accurately complied and filed
Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately
Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime
Preferred Profile: The ideal candidate will have managerial experience in a retail environment leading a team to nurture and grow with watch product knowledge, sales and a strong sense for client satisfaction, luxury experience and etiquette.
Professional Requirements:
Minimum 3 years of Team management experience, preferably within the retail or luxury industry
Excellent customer relations management and networking skill
Excellent people management skill
Languages: English and a local language
Job Location: Orchard Road 435, Singapore, Singapore (Central Singapore)
Company Address: The Swatch Group S.E.A. (S) Pte Ltd No. 2 Boon Leat Terrace # Harbourside Building 2 Singapore Singapore
Seniority level: Associate
Employment type: Full-time
Job function: Retail; Luxury Goods and Jewelry; Retail
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