Business System and Process Manager

7 days ago


Singapore Apple Inc. Full time

Singapore, Singapore Operations and Supply Chain

Description

- Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.- Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach- Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.- Project manages cross-functional re-engineering implementations.- Work towards effective change management when necessary- Ensure process integration across organization, both regionally and globally.- Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.- Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements- Together with the Business Process Owner to enhance the Business Processes to meet requirements- Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution- Work with the IS&T Consultants to design the final solution to meet the requirements- Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific- Validate the return on investment was met post implementation

Minimum Qualifications

  • In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience
  • Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
  • SAP System and process savvy
  • Strong Project Management experience with attention to detail
  • Proven experience working effectively in a matrixed, global organization

Preferred Qualifications

  • Good process re-engineering skills
  • Excellent operation issue resolution skill
  • Excellent people and communication (written and spoken) skills
  • Good teamwork attitude
  • Ability to work with ambiguity
  • Self-motivated, driven individual who is comfortable working in a global, fast-paced environment
  • Prior consulting experience in a similar hi-tech industry is desirable
  • Proven experience as a change agent having effectively implemented change in large cross functional organization
  • Large Cross Functional project implementation experience
  • Experience working on projects for teams based outside Singapore, e.g. virtual teams
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