Manager/ Senior Manager, Business Process

4 days ago

Singapore Pacific International Lines Full time

Singapore

**Role & Responsibilities**:

- Process Design & Optimization: Lead the design and continuous improvement of business processes to drive operational efficiency, enhance performance, and reduce costs where possible (including drafting of standard operating procedures and drawing process flows)
- Gap Analysis & Resolution: Proactively identify inefficiencies and process gaps in OPPC-related workflows across both headquarters and agencies, implementing corrective actions to streamline operations.
- Process Improvement & Automation: Continuously look out for opportunities to improve processes and work on automating key operational transactions to reduce manual efforts and enhance overall productivity.
- Systems Project Support & IT Coordination: Lead systems support for operational modules/systems and collaborate with the IT team and/or external vendors on requirement gathering, testing and effective completion of development of new systems/enhancements
- Performance Analysis & Reporting: Own report generation, circulation and analysis for OPPC performance reports including but not limited to Agency KPIs, Terminal Velocity. Identify areas for improvement and implement corrective actions in collaboration with OPPC teams and agencies
- Agility Support: Assist to consolidate the division’s agility initiatives
- Ad-Hoc Project Assistance: Drive various ad-hoc projects across different OPPC departments, including Liner Operations, Ports & Terminals, Special Cargo, and Dangerous Goods (DG), as needed, ensuring smooth project execution.
- Other Duties as Assigned: Perform additional responsibilities as required to meet the evolving needs of the division.
- Strategic Alignment: Ensure processes align with the organization's strategic objectives to support overall business goals.
- Change Management: Manage the adoption of new processes, tools, and technologies across OPPC departments.
- Process Monitoring and Performance Management: Develop and track KPIs to monitor process performance and ensure ongoing optimization.
- Stakeholder Management: Build relationships with key stakeholders to align processes with their needs and expectations.

**Requirements**:

- Recognized Degree preferably in Maritime or IT related disciplines
- Minimum 8 years working experience in Liner Shipping, preferably in areas related to operations; Marine Operations Systems product design experience (an advantage)
- Experience with Business process management, automation projects and/or Big data management (Power BI / Tableau)
- Self-driven, versatile Individual with strong Analytical mindset and good attention to detail
- Possess strong Communication (written & verbal) and interpersonal skills
- Able to influence/lead discussions with stakeholders in achieving results.
- Able to multi-task and drive desired outcomes with tight timelines
- Proactive to anticipate and address potential process issues
- Able to work independently with mínimal supervision

  • Senior Accountant

    2 weeks ago

    Singapore NATURAL CAPITAL MANAGER PTE. LTD. Full time $90,000 - $120,000 per year

    Senior Accountant / AccountantPrimary Duties and ResponsibilitiesThe Senior Accountant/Accountant's role in a private equity fund management set up encompasses the following:accounting, reporting, internal control, administration and compliance functions for the funds and related investment portfolios that the fund manages. The Employee shall undertake...

  • Analyst

    5 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Main Responsibilities (this list is not exhaustive) Working within an investment team to ensure the greatest impact on value for Actis and its’ investors. - Financial modelling to evaluate new investment opportunities - Carry out market research through review of third party research reports, analyse market trends by conducting primary research and...

  • Associate - Real Estate

    4 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Actis is a leading global investor in sustainable infrastructure. We deliver consistent, competitive returns, responsibly, through insights gained from trusted relationships, local knowledge and deep sector expertise. Founded in 2004, we have an unparalleled heritage in growth markets, set within a culture of active ownership. We have raised US$25bn since...

  • Associate

    5 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore, the incumbent will be part of an exciting team to build the franchise of the business in the region. This hands-on role will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee presentations. Main...

  • Associate

    5 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore. This is a hands-on role and requires an understanding, background, and genuine desire to drive best in class performance. This person will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee...

  • Business Process Owner

    1 week ago

    Singapore Pacific International Lines (PTE) Ltd Full time

    Join to apply for the Business Process Owner (Senior Manager)role at Pacific International Lines (PTE) Ltd Join to apply for the Business Process Owner (Senior Manager)role at Pacific International Lines (PTE) Ltd Get AI-powered advice on this job and more exclusive features. Chart your Course with PIL With over 55 years of leadership in the global shipping...

  • Manager, Business Process

    4 days ago

    Singapore HL BANK Full time

    **Job Summary: The Business Process Manager will play a vital role in reviewing, monitoring and identifying opportunities to improve and innovate end-to-end business processes, with the aim of achieving excellent customer experience journey while ensuring compliance with regulatory requirements and contributing to the Bank’s overall customer experience...

  • Senior Executive

    2 weeks ago

    Singapore Sea-lead Full time

    Senior Executive - Business Process Management Department: Business Process Management Experience required: 2 - 4 years Job title: Business Process team Grade: (Specify Grade)Department: Business Process Management Direct reports: N/A Reporting to: (Specify Supervisor)Dotted line reporting: N/A Job purpose: The Business Process team supports and coordinates...

  • Manager, Business Process

    5 days ago

    Singapore HL Bank Full time

    About the job: If you are looking to excel and make a difference, take a closer look at us This position will play a vital role in reviewing, monitoring and identifying opportunities to improve and innovate end-to-end business processes, with the aim of achieving excellent customer experience journey while ensuring compliance with regulatory requirements and...

  • Executive Housekeeper

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPEReporting to the Rooms Division Manager, the Executive Housekeeper will lead a team of housekeeping professionals in delivering exceptional service and immaculate surroundings that reflect the standards of our luxury brand. This leadership role requires a keen eye for detail, operational excellence, and a passion for curating welcoming, pristine...