Sea logistics lcl operational care specialist
6 hours ago
You will be part of our Operational Care team, adding your expertise and skills to the delivery of operational excellence.
Your RoleYou will be responsible for enabling transport activities by executing less-than-container load (LCL) operations whilst liaising with our customer care specialists to ensure all requirements are met in a timely and efficient manner.
Your ResponsibilitiesYou will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives:
To create and complete shipment details in our internal transport management system, coordinate with relevant stakeholders, then organize transport based on our obligations to the customer, escalating discrepancies as required.
To ensure high data quality is available for timely and accurate customer reporting.
To create files for SACO consolidation containers (Master).
To review and ensure alignment of shipping instructions including clarifying deviations and conflicts while taking country regulations, export compliance, rate and routing information into consideration.
To ensure cost awareness and efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to customer care locations (CCLs).
To ensure optimization and efficiency is reached accordingly to goals and related cargo statuses are entered into relevant systems.
To ensure cost distributions are completed.
Your Skills and ExperiencesAt least 3 years of experience in logistics, particularly in handling LCL shipments.
Experience with SACO and co-loaders, managing import/export operations.
Strong organizational and time management skills.
Excellent communication and customer service skills.
Proficiency in logistics software and systems.
Attention to detail, especially for import manifests and cargo inventory.#J-18808-Ljbffr
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