Restaurant Captain

22 hours ago


Singapore 3DM HOSPITALITY PTE. LTD. Full time

Key Responsibilities: • Supervise daily floor operations and ensure smooth service during shifts • Lead, guide, and motivate service staff to uphold high service standards • Greet and seat guests, ensuring excellent customer experience • Coordinate table assignments and manage reservations and walk-ins • Take and relay orders accurately; ensure timely food and beverage delivery • Handle guest feedback and resolve issues promptly and professionally • Conduct pre-service briefings and ensure staff are updated on menu items, specials, and promotions • Monitor cleanliness, table setup, and compliance with hygiene standards • Assist with staff training and onboarding of new team members • Liaise with kitchen and bar teams to ensure efficient service flow • Oversee billing, payments, and closing duties • Support inventory checks and report shortages of supplies when necessary. Requirements: Prior experience as a Restaurant Captain / Supervisor or senior service role Strong leadership, communication, and customer service skills Good knowledge of restaurant service standards and POS systems Ability to multitask and work in a fast-paced environment Flexible with shifts, weekends, and public holidays


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