Head of Client Account Documentation and Internal Control M/F

2 weeks ago


Singapore Indosuez Wealth Management Full time

Head of Client Account Documentation and Internal Control M/F Business Type Types of Jobs - Others Job Title Head of Client Account Documentation and Internal Control M/F Contract Type Permanent Contract Job Summary Reporting to the Chief Operating Officer (COO), Singapore Branch, you will be responsible for managing the Client Documentation and Internal Control function as well as overseeing the team’s day-to-day operations. As a subject matter expert on Client On-boarding and Internal Control with strong operations & people management skills, you will hold full team management responsibility which includes people management, resource planning, performance evaluation, budget and strategy planning. Beyond overall hands-on management of the units, you should possess strong familiarization and interest in handling technical matters related to data, process optimization, automation, transformation, and project management (client side). KEY RESPONSIBILITIES Client Documentation Manage the day-to-day activities of the department and ensure the team operates effectively by adhering to implementation methodology and policies. Establish a robust processing environment with effective controls and risk management practices. Promote a culture of risk and controls in the team through various processes and checkpoints. Ensure clean audit results and effectively manage new projects to ensure smooth completion with minimized risks. Oversee the clients' account opening documentation process to ensure compliance with local regulatory rules and internal policies. Ensure the completeness and accuracy of clients’ data entered in the bank's computer system. Participate in UAT projects, including attending project discussions with stakeholders, reviewing business requirements, and preparing UAT test plans. Handle administrative and reporting tasks of the department. Internal Control Perform internal controls and first-level analysis as defined in the Bank’s Internal Control Manual. Ensure completion of internal controls handled by other staff as defined in the Bank’s Internal Control Manual. Contribute to the improvement, digitalization, and automation of internal controls and Bank’s processes. Provide clarification to Front Office teams on questions related to internal control. Follow up on pending remediation of controls. Handle the Internal Control committee and participate in other committees as required. Assume any other tasks as assigned. Minimum Requirements Education Bachelor’s/University degree or equivalent experience. Experience 10-12 years relevant working experience in Private Banking, Wealth Management with a focus on client account opening documentation and internal control. Required Skills Strong interest in technical matters related to data, process optimization, automation, transformation, and project management. Understanding of local regulatory requirements. Track record of leadership and management in a complex, multi-disciplinary environment. Analytical and strategic decision-making skills with attention to detail. Strong verbal/written communication and interpersonal skills. Able to guide and influence positively within the team. Strong organizational, multi-tasking, and prioritization skills. Commitment to ethical conduct, integrity, and confidentiality in handling sensitive information. General Information Indosuez Wealth Management has a solid foundation in Asia as a pioneering bank with more than a century of heritage. We are committed to diversity and inclusion. All our positions are open to people with disabilities. Location: 29th Floor, Two Pacific Place, 88 Queensway, Admiralty, Hong Kong #J-18808-Ljbffr



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