Success Factors Business Analyst

Description Select how often (in days) to receive an alert: Create Alert Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers. He aha te mahi? What's the role? Reporting to the Solution Delivery Manager, the Success Factors Business Analyst focuses on analysing, re-engineering and streamlining business processes to drive operational efficiency and organisational effectiveness. You’ll work side‑by‑side with end users, solution delivery teams, and technical specialists to ensure solutions are not just delivered but embraced. Key Responsibilities Business Engagement Build strong, trust‑based relationships with stakeholders to ensure solutions meet agreed business outcomes and deliver measurable value. Act as a consultant and advisor, providing global business process guidance and advice on core and supporting systems. Provide expert technical and process insights to shape solution options and maximise return on investment. Communicate insights, recommendations, and plans clearly to cross‑functional teams and leadership. Support development of business cases that clearly articulate value, benefits, and impacts. Business Analysis Assist in the planning, design, development, of new applications and enhancements to existing applications or processes. Undertake research and analysis on behalf of the business unit to ensure all solution opportunities are understood and factored. Assess feasibility of requested changes and enhancements, gather and analyse data, and document clear statements of requirement. Perform cost‑benefit, and return on investment, analyses for proposed systems to aid management in the decision‑making process. Work with the relevant business and technical participants to translate business requirements into functional, and/or technical specifications, and configuration documents. Applications Management Drive greater utilisation and business value from core applications across Zespri. Actively work to simplify the application landscape and reduce unnecessary customisation, lowering cost and complexity. Monitor, review, and assess application effectiveness; recommend strategies to improve performance, usability, and ROI. Ko wai koe? Who are you? With 3 years of experience with functional consulting, designing, implementing or supporting (full life cycle) SuccessFactors, you will meet the following criteria: Strong ability to analyse user requirements and design software applications according to requirements Strong oral and written presentation skills (Business Cases, Specifications, etc) across multiple levels of the organisation Excellent interpersonal skills with a strong ability to empathise with user business needs Strong understanding of the different SDLC methodologies (Waterfall, Agile etc.) and the ability to work in any of the respective approaches. Strong understanding of relational database structures, theories, principles, and practices ERP and/or CRM Business Analyst experience, ideally with an SAP or Microsoft background. Experience in the delivery of Cloud Based Solutions (e.g. Success Factors, etc) and other non‑SAP best of breed solutions Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast‑paced, culture‑driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation. Competitive overall remuneration package, including a Short‑Term Incentive scheme opportunity. FlexWELL flexible work ethos; WFH & the office. Additional paid annual leave day per year (Zespri Day). Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days). Global Life and Permanent Disability Insurance. Group Medical Insurance benefits. Annual Health Check Monthly kiwifruit allowance for your daily dose of Vitamin C Tono mai inaianei Apply Now Applications close 28 November 2025 At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at Agency Zespri will not accept applications or contact from any temporary staffing agency, placement service or professional recruiter for this vacancy (“Agency”). Where Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies. We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply. Zespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. #J-18808-Ljbffr Industry Food Industry Category Finance Sub Category Risk Management & Quantitative Analysis