Customer Experience and Product Operations Manager

About the Role: We are looking for a highly capable and driven Customer Experience and Product Operations Specialist with a strong background in operations. This is not a traditional support role — we are seeking someone who can operate across functions, bring structure to chaos, and push forward initiatives that elevate our end-to-end customer journey....

**Who Are We?** HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content. ‌ Community is at the heart of everything we do. We...

Outlet Operations Leader The Outlet Operations Leader will oversee the daily operations of our outlet, ensuring efficiency and productivity. This role requires strong leadership skills to manage a team of staff members, promote excellent customer service, and maintain high standards of quality control. Key Responsibilities: Operations Management: Supervise...

Customer Experience and Product Operations Specialist Who Are We? HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content....

Get to Know the TeamThe Consumer Experience product team is an established team responsible for the core experience of the Grab app. Our focus spans consumer growth, engagement and loyalty. We strive to engage and retain consumers on our platform, making a meaningful impact on the lives of our consumers. If you're looking for a meaningful opportunity to...

As a Platform Product Manager within the Product Agility Tools team, you will play a crucial role in shaping the next generation of integrated solutions that offer actionable insights to agile product teams. You will collaborate with a cross-functional group, working closely to deliver exceptional customer experiences.Your primary responsibility will be to...

Star Alliance Singapore is a subsidiary management organisation that coordinates Star Alliance activities and manages joint projects on behalf of the world’s largest airline alliance. The holding company is based in Frankfurt, Germany. Our primary customers are our numerous member airlines from around the globe, but we interact with consumers through a...

As a Platform Product Manager within the Product Agility Tools team, you will play a crucial role in shaping the next generation of integrated solutions that offer actionable insights to agile product teams. You will collaborate with a cross-functional group, working closely to deliver exceptional customer experiences.Your primary responsibility will be to...

As a Platform Product Manager within the Product Agility Tools team, you will play a crucial role in shaping the next generation of integrated solutions that offer actionable insights to agile product teams. You will collaborate with a cross-functional group, working closely to deliver exceptional customer experiences.Your primary responsibility will be to...

As a Platform Product Manager within the Product Agility Tools team, you will play a crucial role in shaping the next generation of integrated solutions that offer actionable insights to agile product teams. You will collaborate with a cross-functional group, working closely to deliver exceptional customer experiences.Your primary responsibility will be to...