Service Coordinator
4 days ago
Roles & Responsibilities Monday- Friday (9am - 6pm) Company Transport Provided MNC Responsibilities Attend to customer enquiries and complaints via phone and email, and ensure timely follow-up and resolution. Prepare and issue quotations, job orders, and service documents accurately. Schedule and prioritize customer service requests efficiently. Liaise with field service engineers, subcontractors, customers, and relevant authorities to ensure timely job completion. Maintain accurate service history, reports, and records in the system. Support the Service Manager with regular updates and customer reports. Monitor recurring issues and recommend process improvements. Handle warranty claims, purchase requisitions, and shipping/delivery arrangements. Coordinate schedules and assist with project and service documentation. Perform other ad-hoc administrative and coordination duties as assigned. Requirements GCE ‘N’ / ‘O’ / ‘A’ Level or Diploma in Business Administration or equivalent. 2–4 years of experience in service coordination, admin support, or customer service roles. Proficient in Microsoft Office applications. Strong communication, coordination, and problem-solving skills. Organized, detail-oriented, and able to multitask in a fast-paced environment. HOW TO APPLY: Interested applicants, please click on “Apply Now” or email to submit your resume. We regret only shortlisted candidates will be notified. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Chew Hong Huang EA Personnel Reg. No.: R Tell employers what skills you have Field ServiceAble To MultitaskMicrosoft OfficeMicrosoft ExcelInterpersonal SkillsInvoicingAdministrationGood Communication SkillsWarrantyTeam PlayerMicrosoft WordCustomer ServiceSchedulingShippingCustomer Service Experience
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HR & Service Coordinator
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coordinator
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Cooks (Ffr24-0051) (Regular Full Time)
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Service Coordinator
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