Live Stream Operations Manager

2 days ago

Singapore beBeeMarketing Full time

Job Description

We are seeking a highly skilled and motivated individual to join our team as a Live Stream Operations Manager. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our live streaming operations, ensuring seamless execution and delivery of our shows.

Responsibilities:

  • Manage and support Channel Managers in creating and growing brand channels on social media platforms such as Facebook and Instagram.
  • Provide administrative support to live streamers during their live shows, including customer support and payments administration.
  • Develop clear brand channel strategies and positionings, utilizing social media platforms to drive engagement and sales.
  • Travel internationally to support overseas streams and special events.
  • Plan and coordinate sales events, including special streams and activations.
  • Oversee end-to-end operations and logistics, ensuring timely fulfillment of orders and delivery of products.
  • Create and schedule social media content to engage audiences and promote brand channels.
  • Analyze live stream data to identify trends and opportunities for growth.
  • Prepare daily, weekly, and monthly reports, tracking key performance indicators (KPIs) for the channel.
  • Reconcile and prepare delivery reports after live streaming shows.
  • SOURCE NEW MERCHANTS AND LIVE STREAMERS TO GROW OUR BRAND CHANNEL.
  • Provide exceptional customer service to ensure high levels of satisfaction and loyalty.
  • Perform other tasks as assigned by the hiring manager.

Qualifications and Requirements

  • Degree in Business Management, Marketing, Communications, or related field is preferred but not required.
  • Minimum 2 years of experience in retail, preferably with a focus on live streaming and e-commerce.
  • Intermediate level proficiency in Microsoft Excel and Google Suite.
  • Valid driver's license and ability to drive internationally.
  • Ability to work in a fast-paced environment with attention to detail.
  • Bilingual skills in English and Chinese is a must.
  • Ability to travel internationally up to 50% of the time.
  • Willingness to work occasional overtime to accommodate various time zones.

Benefits

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing company.
  • Professional development and training opportunities.
  • Chance to work with a talented team of professionals.
  • Flexible working hours and remote work options.
  • Annual leave and paid public holidays.

About Us

Our company is a B2B marketplace connecting brands and live streamers to start live selling on Facebook and Instagram. We aim to build a platform that dominates social commerce in Asia.

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