KYC Operations Specialist
6 days ago
We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext
Key Responsibilities
Periodic Reviews/Event Driven Reviews
Review and update KYC profiles for existing customers in adherence to the review schedule
Conduct transaction reviews to identify any abnormalities that require further investigations
Investigate and conduct trigger event reviews on existing customers, assess customer’s business and perform AML risk assessment
KYC Checker Review
Perform QC checks on KYC reviews, identify deficiencies and provide approval on all KYC related tasks
Provide guidance to makers to complete KYC reviews to the bank’s internal standards and requirements
Documentation Review
Conduct outreach to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude
Review and ensure that all information and documents collected are compliant to regulatory requirements
Screening
Perform screening of customer names against lists, discount and mitigate screening hits for prospective and existing customers
Conduct outreach to customers to obtain relevant information to address screening alerts
Transaction Monitoring
Conduct outreach to customers to obtain relevant information to address transaction monitoring alerts
Evaluate the completeness of customer’s response and clarify where required
Others
Participate in system and process enhancement projects, User Acceptance Testing
Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc
Provide support for urgent requests, assist the team in completing ad-hoc projects
Preparation of data to track Book of Work completion and MI reporting
Drive process changes and improvement initiatives
Requirements
5-7 years of KYC/AML experience working with Corporate Banking clients, with client facing experience
AML certification is an added advantage
Proficiency in the Singapore AML/CFT regulations and guidelines
Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers, inspire and motivate team members
Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions
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