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UX Researcher

2 weeks ago

Singapore Resmed Full time

Overview
UX Researcher
role on the Consumer digital team at
Resmed . You will work with designers, product managers and other stakeholders to create and refine digital experiences that improve the lives of our users. Using mixed-methods research, you will support teams by bringing clarity to ambiguity with user insights throughout the product development process, from early stage discovery to launch and evaluation. The role is essential in delivering seamless and intuitive user experiences that are grounded in user needs.
Responsibilities
Develop research plans with clear objectives, participant screeners, moderator guides, recruiting strategies and timelines.
Share research findings with product, design and executive teams to support decisions.
Provide regular project updates, including status, blockers and open questions.
Recommend appropriate research methods and tools based on stakeholder goals.
Work with Product Managers to forecast and prioritize research needs.
Join cross-functional initiatives, representing the user voice and helping to drive continuous improvement.
Build user empathy across the organisation through readouts and direct feedback.
Stay current on industry trends and best practices in UX research.
Empathy and user advocacy: centre users in your work, communicate insights clearly, and embed them in team decisions.
Analytical thinking: apply qualitative and quantitative research methods and turn findings into clear, actionable insights.
Communication and collaboration: present research findings in a clear, engaging way and collaborate with cross-functional teams to drive improvements.
Technical proficiency: select and use research tools to manage studies, analyse data, and communicate results.
Creativity: adapt your approach to different audiences and explore new ways to apply research.
Qualifications
3-5 years of UX research experience, ideally in health tech or regulated industries
Comfortable conducting research in a fast-paced, cross-functional environment
Portfolio that shows past research work and deliverables
Experience with tools such as UserZoom, UserTesting, Qualtrics, Confluence, and Miro
Strong communication and collaboration skills
Degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
Some travel required internationally
As this role involves facilitating research for the China market, conversational proficiency in Mandarin is preferred to effectively engage with users and stakeholders
Preferred
Experience working in healthcare or medical device industry
Joining us is more than saying yes to making the world a healthier place. It is discovering a career that is challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now. We commit to respond to every applicant.
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