Senior Executive, Student Services Centre and Admissions

2 days ago


Singapore Nanyang Technological University Singapore Full time

Senior Executive, Student Services Centre and Admissions (Office of Academic Administration & Services) (NIE)Be among the first 25 applicants About The National Institute Of Education (nie)The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research . Read more about NIE here. Overview NIE invites suitable applications for the position of Senior Executive, Student Services Centre in the Office of Academic Administration & Services. The Student Services Centre (SSC) delivers high‐quality, integrated services that support students from admission through graduation and beyond. We are looking for a motivated and service‐oriented individual to join our SSC. The successful candidate will play a key role in supporting students and alumni by delivering efficient, accurate and high‐quality services. Responsibilities You will oversee a comprehensive suite of student‐facing services, ensuring seamless operations, high service standards, and a consistently positive experience for students, alumni, and faculty. You will lead process improvements, champion service innovations, and guide the team to deliver accurate, timely, and student‐centric solutions across admissions, scholarships, financial assistance, insurance schemes, and other key service areas. Attend to a wide range of student and alumni enquiries via counter, email and phone, providing timely and accurate assistance. Deliver quality frontline services such as fee collection, issuance of status letters, and replacement of certificates and transcripts. Process payments received via



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