Storage Engineer

2 days ago

Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full time
Job Description:
The successful candidate will be based in Singapore and its responsibilities include service management, vendor management, product deployment, administration, and support escalation of enterprise storage infrastructure across multiple countries. The role requires collaboration with architecture and technology teams to engineer and deliver innovative storage solutions to accelerate technology transformation.
Responsibilities
  • Provide operational support for the storage infrastructure, including service management, vendor management, lifecycle management, product deployment, administration, and support escalation of enterprise storage systems from Huawei, Hitachi, Dell EMC, NetApp, HPE, IBM and Brocade.
  • Partner with infrastructure and application teams to deliver storage solutions, projects, and drive migration to strategic storage platforms.
  • Take ownership of storage related incidents till resolution with impact analysis, root cause analysis and preventive measures. Ensure problem tasks are timely closed.
  • Ensure all service outages are restored in a timely manner and abide by the Fix-Once principle.
  • Lead and review storage system changes to ensure smooth execution and compliance to the change management framework.
  • Conduct performance analysis, tuning, automate system operations, and capacity planning.
  • Perform proactive review of processes, improve, automate, and harmonize them.
  • Conduct deep dive analysis of operational issues, identify improvements to mitigate risks, and develop appropriate control measures.
  • Coordinate the execution of periodic controls and reviews, including the development of metrics, reports, and standards.
  • Support audit and compliance activities, manage department corrective actions, provide input to the risk assessment process.
  • Participate in morning coverage, weekend work, DR tests,

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