Game Operations

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Game Operations - Product Lead
role at
Razer Inc.
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Join to apply for the
Game Operations - Product Lead
role at
Razer Inc.
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Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is
a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also
a great place to work,
providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities
We are seeking an experienced and driven Product and Operations Lead to lead the strategy and execution of product and live operations for our mobile games. In this role, you will be responsible for planning and delivering high-impact game updates, live events, and player engagement initiatives across global markets.
You will work closely with producers, developers, artists, marketers, and data analysts to drive performance, optimize player retention and monetization, and ensure operational excellence throughout the game lifecycle. This role requires a strong blend of strategic thinking, executional focus, and cross-functional leadership in a fast-paced, live service environment.
Role Requirements
Lead and manage the product roadmap, live operations, and game updates across multiple titles.
Define product strategy and translate it into executable operational plans.
Plan and maintain the content release roadmap, ensuring timely delivery of in-game events, features, and updates.
Act as the release manager for build coordination, version control, and release deployment across regions.
Establish and monitor gating KPIs (e.g., DAU, retention, ARPU, conversion) to evaluate feature and event performance.
Track, analyze, and optimize game performance metrics using internal dashboards and analytics tools.
Conduct competitive benchmarking and product evaluations of both internal and external titles.
Coordinate closely with producers, engineers, artists, QA, and marketing to align on priorities and execution.
Clearly communicate the product vision and strategy across cross-functional and regional teams.
Review, test, and validate live events and in-game content before and after deployment to ensure quality and impact.
Skills & Qualifications
5+ years of experience in the online or mobile gaming industry
Strong understanding of Free-to-Play (F2P) game mechanics and monetization strategies
Proven track record of launching or operating at least one mobile game in the SEA region
Experience in UX/user flow design, feature specification, UI wireframes, and presentation development
Proficient in data analysis with a structured, process-driven approach
Experience with game community management and player engagement initiatives
Familiarity with traditional and AI-assisted localization processes
Understanding of AI-based customer support systems, including support bots and FAQ automation
Strong leadership and cross-functional team management capabilities
Excellent communication, interpersonal, and stakeholder management skills
Highly organized, deadline-driven, and capable of handling multiple priorities
Strategic thinker with a proactive, ownership-driven mindset
Adaptable to dynamic business environments and fast-paced, matrixed organizations
Up to date with emerging technologies, AI tools, and market trends
Bonus: Proficiency in Python, ChatGPT API, or other AI operations tools
Singapore citizen or PR only.
Pre-Requisites
Are you game?
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Management and Manufacturing
Industries Computers and Electronics Manufacturing
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