User Experience Researcher

2 weeks ago


Singapore OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD Full time

Roles & Responsibilities This is a 9-months contract. Responsibilities Collaborate with cross-functional teams including product managers, designers, engineers, and data scientists to identify and prioritize impactful research questions for global products, with a focus on the APAC region. Design and execute comprehensive, end-to-end research studies using diverse methodologies such as interviews, surveys, usability testing, field studies, and concept testing. Synthesize insights and communicate findings in clear, actionable ways to influence product direction, user experience, and business strategy. Represent and advocate for the needs and perspectives of businesses and advertisers across the APAC region. Manage multiple research projects simultaneously, balancing immediate business priorities with long-term strategic initiatives. Collaborate with external research vendors as needed to scale research capacity and ensure high-quality outcomes. Contribute to a culture of collaboration, knowledge sharing, and continuous improvement within the UX Research team. Requirements: Bachelor’s degree in a human behavior-related field (e.g., Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics). At least 4-5 years of experience in applied product or user experience research. Proven expertise in qualitative research methods such as in-depth interviews, focus groups, usability testing, and concept testing. Experience turning research insights into strategic recommendations that inform product or business decisions. Experience combining qualitative and quantitative research methods will be good to have. Familiarity with the advertising or digital marketing industry and product development cycles will be an added advantage. Tell employers what skills you have Focus GroupsPsychologyQuantitative ResearchQualitative ResearchUser ExperienceUsability TestingEconomicsBusiness StrategyAdobe IllustratorUser ResearchAdvocateProduct DevelopmentAdobe XDStorytellingUXSurveys



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