In-Room Dining Server

3 days ago

Singapore Laguna Hotel Full time

The In-Room Dining Server is responsible for overseeing daily in-room dining operations, ensuring guests receive exceptional service that reflects the hotel's high standards. KEY RESPONSIBILITIES Supervise and support the in-room dining team to ensure prompt, courteous, and professional service delivery. Coordinate food and beverage orders between guests, kitchen, and service staff to ensure timely and accurate delivery. Inspect trays, trolleys, and setups before dispatch to ensure presentation and standards are met.Handle guest requests, inquiries, and complaints with professionalism and ensure guest satisfaction. Monitor daily operations and assist during peak hours to maintain service efficiency. Train, guide, and motivate team members to uphold hotel service standards and grooming requirements. Ensure accurate order entry, billing, and posting of charges in the hotel system. Conduct daily inventory checks of equipment, linen, and amenities, and ensure proper stock control. Work closely with the Kitchen, Housekeeping, and Front Office to coordinate service flow and special arrangements. Ensure compliance with hygiene, safety, and sanitation standards at all times. REQUIREMENTS Minimum 1–2 years of experience in Food & Beverage service, preferably in a hotel or similar environment. Previous experience in in-room dining or room service is an advantage. Good knowledge of food and beverage service standards and procedures. Pleasant personality with excellent communication and interpersonal skills. BENEFITS Company Transport pick-up/drop-off point: near Simei MRT Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award *Only shortlisted candidates will be notified. #J-18808-Ljbffr

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