Operations Manager Position

2 weeks ago

Singapore beBeeCatering Full time

Job Title: ">

  • Catering Operations Manager
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Job Description:

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The Catering Operations Manager plays a pivotal role in overseeing the efficient and effective delivery of catering services within an institution. Key responsibilities include strategic planning, tender preparation, daily operational management, customer service, and financial oversight.

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Responsibilities:

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  • Tender Preparation: Develop comprehensive tenders that encompass company information, product/menu offerings, onsite services, pricing structures, and contract terms.

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    Collaborate with procurement and legal teams to ensure tender compliance and accuracy.

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  • Site Setup and Operations: Oversee site takeover for events, including layout and equipment planning, facilities management, hygiene standards, storage, and waste disposal.

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    Manage daily operations, including material procurement, food preparation, and inventory control.

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  • Customer Service: Work closely with clients to propose, finalize, and revise menus according to their preferences and dietary requirements.

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    Handle customer feedback, conduct surveys, and address complaints promptly to maintain high levels of satisfaction.

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  • Financial Management: Control material costs, monitor operating expenses, manage inventory levels, and optimize manpower and rental resources.

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    Prepare budget forecasts and financial reports for review by senior management.

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Requirements:

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  • Proven experience as a Catering Manager or relevant role in a similar institutional environment. ">
  • Excellent communication and interpersonal skills, with strong networking abilities. ">
  • Strong negotiation and presentation skills. ">
  • Able to work well under pressure in a fast-paced environment. ">
  • This role may require flexible hours, including evenings, weekends, and holidays, depending on catering schedules and events. ">
  • The position involves working both in an office environment and on-site at various locations within the institution. ">
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