Senior/Executive, Outpatient Clinic Operations

1 week ago


Singapore Singapore General Hospital Full time

Overview
You will be responsible in supporting the department in performance management-related activities which includes the regular monitoring and reporting of Key Performance Indicators (KPIs) as well as the interpretation and presentation of key trends to Senior Management. You will assist in ad-hoc data analysis for outpatient clinic operations and support in the facilitation of quality improvement projects. In addition, you will be involved in other Department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.
Responsibilities
Monitor and report Key Performance Indicators (KPIs) and interpret/present key trends to Senior Management.
Assist in ad-hoc data analysis for outpatient clinic operations.
Support in the facilitation of quality improvement projects.
Participate in department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.
Qualifications
Degree in any discipline with 4 years’ working experience, preferably in healthcare operations.
Strong data analytical skills.
Strong interpersonal and communication skills.
Strong project management skills.
Self-directed and independent with the ability to work under tight timelines.
An excellent team player who is resourceful and meticulous.
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