Office of Patient Experience

Office of Patient Experience, Patient Relations, Asst Manager/Sr Exec (Contract) Office of Patient Experience (Patient Relations Experience) You will form the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. You will understand and take action to mitigate some...

Be the Voice of Exceptional Patient Care **About Us** At The Straits Medical Services, we are dedicated to delivering exceptional patient care. As we expand with new outlets opening across Singapore, we’re building a dynamic team to lead the way in patient service excellence. **Why Join Us?** - Competitive Employee Benefits - Exciting Growth...

Overview Sr/ Patient Information Associate (Office Hour) role at Institute of Mental Health (IMH). Department: Contact Centre. Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service. Position and...

Being part of the Clinical and Patient Engagement Office, you will support the operationalization of the Hospital's strategic Quality & Clinical Governance Plan, specifically in clinical feedback management and medico-legal dispute resolution. You will act as a key liaison and perform investigations, facilitate meetings and replies and undertake negotiations...

Senior/ Associate Executive, Patient Experience and Culture Office This role supports the success of JHC Patient Experience and Culture Office (PECO) through deployment of the Patient Experience and Culture plans and collaboration with multiple internal and external stakeholders that deliver the Incredible Care to the patients, families, community and the...

You will be responsible for managing feedback from all sources, as well as liaising with internal stakeholders in the investigation and service recovery process. This entails ensuring that the concerns and needs are addressed and issues arrive at a satisfactory conclusion. You will also be involved in the collection, processing and analysis of data, as well...

Overview The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals...

Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline. You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...

As a Patient Service Officer, you will be part of a team who is focused on delivering high quality healthcare experiences for the patients: Attend to patient enquiries over the counter to provide information on clinic services. Update patient registration information and process medical records in accordance with standard operating procedures and clinic...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,800 - $2,300 Per Month **Date Posted** 3 hours ago Additional Details **Job ID** 91014 **Job Views** 1 **Job Description**: Roles & Responsibilities The incumbent will be the ambassador for providing excellent front-line services to our...