Senior IT Service Delivery Manager
2 weeks ago
Responsibilities: Ensure adherence to established processes and procedures. Lead complex troubleshooting and root cause analysis for network, system, and infrastructure issues. Manage infrastructure delivery across AWS, on-premises, VMware, and hyper-converged environments, ensuring SLA compliance and customer satisfaction. Oversee daily operations, including incident, change, and problem management. Utilize monitoring tools (e.g., eG, ManageEngine, SolarWinds, AWS Monitor) for real-time operational visibility. Support OT/IT infrastructure projects by contributing to planning, budgeting, resource allocation, and risk management aligned with Industry 4.0, WOG, and IM8 standards. Develop ITSM processes and establish IT Service Desk operations based on ITIL best practices. Plan and implement Day-2 operations (e.g., engineering schedules, annual activity calendars, PM, patch management, audits). Conduct regular service reviews with clients, delivering performance insights and addressing evolving needs. Manage infrastructure capacity and resource planning to ensure optimal performance. Collaborate with cybersecurity teams to maintain security controls and proactively resolve vulnerabilities. Maintain comprehensive service reports (SLAs, KPIs, incidents) and documentation. Manage operational CAPEX/OPEX, including asset tracking (CMDB), license renewals, hardware maintenance, and vendor contracts. Provide regular
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Service Delivery Manager
5 days ago
Singapore NEURONES IT ASIA PTE. LTD. Full timeWe are looking for an experienced Service Delivery Manager to oversee and manage the delivery of services to our clients. The Service Delivery Manager will ensure the delivery of high-quality services and meet client expectations within established service level agreements (SLAs). **Key Responsibilities**: - Manage and monitor the delivery of services to...
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Senior Manager, Product Analytics
9 hours ago
Singapore Delivery Hero Full time $120,000 - $200,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.In July 2024, Delivery Hero SE merged three of...
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Senior Business Development Manager
5 days ago
Singapore Delivery Hero Full timeAbout the opportunity We’re on the lookout for a **Senior Business Development Manager** to join our Marketplace team in Singapore. This is a unique opportunity for a driven and experienced sales professional to make a direct impact on foodpanda’s growth. If you thrive in fast-paced environments, enjoy building relationships, and want to be part of a...
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Manager/senior Manager
2 weeks ago
Singapore NCS National Council of Social Service Full timeOversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s) [What the role is] Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the following: Implementing service...
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IT Service Delivery Manager
24 hours ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full time**Requirement** - Diploma / Degree in Information Systems, Computer Science or equivalent - More than 3 years of IT project management experience and at least 5 years of IT experience - Familiar with Software Development Life Cycle (SDLC) - Experience in IT business analysis techniques **Responsibilities**: - Service Management, Liaise and work directly...
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DELIVERY MANAGER
4 days ago
Singapore HUNTER DELIVERY PTE. LTD. Full timeRoles & Responsibilities Key Responsibilities • Manage end-to-end delivery of projects, ensuring timely and highquality outcomes • Serve as the primary liaison between internal teams and clients • Track project progress, resolve issues, and mitigate risks • Collaborate with stakeholders to define project scope, goals, and deliverables • Lead and...
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DELIVERY MANAGER
1 week ago
Singapore HUNTER DELIVERY PTE. LTD. Full timeKey Responsibilities Manage end-to-end delivery of projects, ensuring timely and highquality outcomes Serve as the primary liaison between internal teams and clients Track project progress, resolve issues, and mitigate risks Collaborate with stakeholders to define project scope, goals, and deliverables Lead and motivate cross-functional teams to deliver on...
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Senior Service Delivery Manager
3 days ago
Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full timeThe Senior Service Delivery Manager manages service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation, SLA performance of our services, leading our delivery teams across various service functions and also be the client engagement on delivery matters. The Senior Service Delivery Manager will act as the SPOC for...
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Senior Manager, Service Delivery
1 week ago
Singapore Public Service Division Full time $120,000 - $180,000 per year[What the role is]Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently.[What you will be working on]Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Senior/ Service Delivery Manager
5 days ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit a Senior/ Service Delivery Manager (IT). Senior/ Service Delivery Manager (IT) The Service Delivery Manager is responsible for the managing the outsourcing services within the project. He/She is responsible of constant monitoring and tracking of the project performance to ensure...