Retail Sales Associate

2 days ago

Singapore Coach Full time

Overview
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. The brand approaches design with a modern vision, reimagining luxury for today with authenticity and innovation. The Coach name is synonymous with effortless New York style and we are part of the global Tapestry family, committed to being innovative and wholly inclusive.
Primary Purpose
You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills and service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent COACH to the consumer, act as an ambassador of the brand, and ensure customer needs are consistently exceeded.
The successful individual will leverage their proficiency to...
Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
Tailor approach to different customers by reading cues
Build long-term relationships with clients, such as loyalty program (Clienteling)
Service all customers according to the Coach approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
Participates as a team member and encourages team to meet and exceed performance standards
Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information
The accomplished individual will possess...
Individual who are passionate about fashion retail and service industry
Open to any candidates from various sales environment background, not limited to fashion
Individual with retail experience may be considered for senior position
Enthusiasm, optimism and interpersonal savviness
Excellent client service and communication skills
Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
Seniority level
Associate
Employment type
Full-time
Job function
Sales and Customer Service
Industries
Retail Apparel and Fashion
Retail Luxury Goods and Jewelry
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