Crypto Operations Specialist/Manager

Moomoo is more than just a global investment and trading platform—we're a fast-growing force in the wealth‐tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 26 million users worldwide . In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS ). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation. Our mission is to democratise investing and make smart, data‐driven financial decisions accessible to everyone. We're here to level the playing field —bringing powerful tools, real‐time insights, and intuitive technology to empower investors at every stage of their journey. Crypto Operations Specialist/Manager We are seeking a detail‐oriented and reliable Crypto Operations Specialist/Manager to join our expanding digital assets team. The ideal candidate will play a critical role in managing wallet infrastructure, supporting daily crypto settlements, and ensuring operational accuracy across our crypto product offerings. The role requires hands‐on experience with MT5, OneZero Hub, and institutional wallet infrastructures, coupled with a solid understanding of Crypto CFD trading, liquidity management, and settlement processes. Responsibilities Wallet Management Operate, monitor, and maintain hot, warm, and cold wallets across multiple custodians Execute and verify crypto deposits, withdrawals, and internal wallet transfers Coordinate address whitelisting, KYT/travel rule checks, and wallet tagging processes OTC Settlement & Treasury Operations Oversee daily Crypto CFD and spot OTC trading flows, ensuring accurate execution, hedging, and exposure management Operate and maintain MT5 and OneZero Hub systems, including pricing streams, symbol setup, and margin parameters Manage real‐time position monitoring, P&L validation, and reconciliation of trade data across multiple systems Coordinate with liquidity providers (LPs) to ensure best execution, competitive pricing, and consistent market depth Support configuration and integration of new CFD pairs, including stablecoins, altcoins, and major crypto assets Operational Monitoring & Reporting Track and investigate transaction anomalies or exceptions Maintain transaction logs and assist in generating audit/compliance reports Support MAS reporting and regulatory record‐keeping where needed Process Improvement & Support Contribute to the development and enhancement of SOPs related to digital asset operations Support integration testing for new upstream providers or custodians Provide operational support for ad hoc crypto initiatives and projects Preferred Attributes Knowledge of blockchain explorer tools Comfortable working with cross‐functional teams (engineering, compliance, finance)Familiarity with multi‐venue liquidity routing and aggregator systems Ability to respond promptly to operational issues, including outside regular hours when required Our Values Integrity We uphold user experience and risk management, avoiding aggressive leverage offers that could harm investors. Efficiency We delivered swift, accurate responses to users, exemplified by prompt service at key moments. Service We refund subscription fees and margin interest when necessary, absorbing costs ourselves. Excellence We regularly monitor app load speed and visual quality to exceed user expectations. Requirements 1‐3 years of experience in crypto operations, treasury, settlement, or digital asset custody Candidates with a strong background in OTC Operations may be considered for a senior position Proficiency with MT5, OneZero Hub, or equivalent trading and liquidity aggregation platforms Strong understanding of blockchain confirmations, token standards, and settlement flows Proficiency in Excel; familiarity with SQL is a plus Experience working under MAS‐regulated environments or understanding of PSA (